full time slas jobs in Dubai

A reputable real estate company is seeking an Associate level professional to oversee customer service operations primarily through CRM and digital platforms. This role requires at least 5 years of experience in customer service, strong leadership and analytical skills, and a Bachelor’s degree in Business Administration. Key responsibilities include ensuring SLA adherence, coaching junior staff,...

A technology services provider in Dubai is seeking an experienced IT Service Delivery Manager to oversee IT service delivery and ensure compliance with SLAs and ITIL standards. The ideal candidate has 8-10 years of experience in IT operations with strong leadership and stakeholder management skills. This full-time role requires managing cross-functional teams and maintaining client relationships...

A leading insurance service provider in Dubai is seeking an After Sales Support - Team Lead to manage the after-sales support team. You will be responsible for planning activities, ensuring compliance with contractual terms, and achieving service level agreements. The ideal candidate has a Bachelor's Degree, at least 2 years of relevant experience, and proficiency in MS Office. This full-time...

A leading financial institution in Dubai is looking for a full-time team member to handle administrative duties, manage team workflows, and ensure compliance with banking policies. The role demands about 1 to 2 years of experience in clerical work and strong analytical skills. Candidates with experience in banking products will be preferred. Strong relationship management and knowledge of MS...

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which...

Senior MPM Officer - MPM About us The incumbent is responsible to efficiently and effectively support the Medical Provider network in assigned zones and responsible for special local, regional and global assigned projects. The incumbent should perform a wide variety of technical and administrative tasks for the MPM Department to ensure accurate and effective data maintenance, circulation,...

E-commerce Executive – FMCG / Food Distribution Dubai Location: Dubai Industrial City UAE Industry: FMCG / Food & Non-Food Distribution Job Type: Full-time We are looking for a driven and detail-oriented E-commerce Executive – FMCG to manage and grow our online sales channels across marketplaces and internal platforms. The ideal candidate should have strong experience in FMCG e-commerce...

Job Summary The Customer Service Representative (CSR) is responsible for delivering a high-quality customer experience by handling customer inquiries, resolving issues efficiently, and ensuring customer satisfaction across all communication channels. The role requires strong communication skills, professionalism, and a customer-focused mindset. Department: Customer Support Reports To: Customer...

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | Bachelor’s Degree || Experience | 2 Year+ |## Job OverviewWe are seeking a meticulous and experienced Customer Service Representative to join our team. The ideal candidate will play a crucial role in delivering high-quality customer support, managing client interactions across multiple channels, and ensuring timely...

At Paymentology we re redefining what s possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard Visa cards at scale across more than 60 countries. Our advanced multi-cloud platform delivers real-time data unmatched scalability and the flexibility of shared or dedicated processing instances....

Overview Job Purpose dnata is a global air and travel services provider connecting people with possibilities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is to deliver on the promises our customers make. We are guided by our vision to be the world’s most admired air and travel services provider, with core values: safety,...

Assistant Manager - Control and Calculations (Emirati) Job Openings Assistant Manager - Control and Calculations (Emirati) About the job Assistant Manager - Control and Calculations (Emirati) Position: Assistant Manager - Control and Calculations (Emirati) Experience: 4-6 years Employment Type: Full-time Job Summary We are looking for a results-driven Assistant Manager Sales & Service...

Company Overview For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art...

Job Description Location: Dubai, UAE SourceIt is a recruitment, HRO, outsourcing/BPO, and HR support solutions provider serving businesses across the UAE, GCC, and Egypt. Position: Account Manager (Account Success Manager) – Full-time / Part-time (Hybrid) Role Summary We’re hiring an Account Manager (Account Success Manager) in Dubai to own end‑to‑end client relationships from onboarding...

A leading financial institution in Dubai is looking for a full-time team member to handle administrative duties, manage team workflows, and ensure compliance with banking policies. The role demands about 1 to 2 years of experience in clerical work and strong analytical skills. Candidates with experience in banking products will be preferred. Strong relationship management and knowledge of MS...

A leading insurance service provider in Dubai is seeking an After Sales Support - Team Lead to manage the after-sales support team. You will be responsible for planning activities, ensuring compliance with contractual terms, and achieving service level agreements. The ideal candidate has a Bachelor's Degree, at least 2 years of relevant experience, and proficiency in MS Office. This full-time...

A technology services provider in Dubai is seeking an experienced IT Service Delivery Manager to oversee IT service delivery and ensure compliance with SLAs and ITIL standards. The ideal candidate has 8-10 years of experience in IT operations with strong leadership and stakeholder management skills. This full-time role requires managing cross-functional teams and maintaining client relationships...

Overview dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services...

Overview dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services...

A leading IT services provider in Dubai is seeking a Senior Service Delivery Manager to ensure high-quality managed services delivery. The role involves overseeing service teams, maintaining SLAs, and fostering client relationships. Qualified candidates should possess a degree in Computer Science, ITIL v4 certification, and significant experience in IT service delivery. This is a full-time...