itil jobs in Emirate of Abu Dhabi
A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...
A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....
A leading IT consulting firm is seeking a Service Delivery - Sr. Manager to oversee infrastructure operations within a Network Operations Center (NOC). The role demands extensive experience in network operations, including team leadership, incident management, and proficiency in advanced network monitoring tools. Ideal candidates will have relevant certifications and a proven track record in...
Overview [ad_1] Job Description Job Purpose: Perform assigned audit engagements, from start to finish, inclusive of preplanning, wrap up activities ensuring application of risk and control concepts to scenarios encountered, and identify any potential issues. Assist in the periodic Risk Assessments and development of the Risk-Based Work Plans focusing on IT risks. Job Specific Accountabilities...
We are seeking a detail-oriented and proactive IT Project Coordinator to support the planning, execution, and delivery of technology projects. The ideal candidate will act as the backbone of the project management team, ensuring smooth communication, efficient resource allocation, and timely completion of deliverables. Key Responsibilities - Coordinate and monitor IT project activities,...
Job Description Join our dynamic team as an IT Help Desk Support specialist, where you will be the first point of contact for internal technical issues. In this vital role, you will provide top-tier support to ensure seamless operational function across our organization's IT infrastructure. With your excellent problem-solving skills and technical expertise, you will assist users in...
Job Title: Technical Project Manager- Jaywan Integration Term: 12 months Location: Abu Dhabi Division: Digital Banking Reports to: Head of Technology Delivery/ Program Manager Relevant experience: 8-12 years in technical project management within banking or fintech, with proven experience in payment systems integration. Mandatory requirements: PMP or PRINCE2 certification; experience in...
A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...
Choose how often (in days) you want to receive a notification: Closing date: Number of positions: 1 Recruiter name:Rami Alsaman Reference number: 65249 Workplace Type: Mediclinic Corporate Office Abu Dhabi| Abu Dhabi | United Arab Emirates MAIN PURPOSE OF JOB To provide first line support via the MCME ICT service desk or onsite at business unit level to resolve ICT technical problems for...
JOB PURPOSE: The ITSM Problem Manager is responsible for leading the Problem Management process within First Abu Dhabi Banks IT organization. This role focuses on minimizing the impact of IT incidents by identifying root causes driving permanent solutions and preventing recurrence. The Problem Manager works across technical teams to ensure effective resolution of problems adherence to ITSM best...
Job Description Key Responsibilities - Lead the design, development, and implementation of ServiceNow solutions across ITSM, HRSD, and ITOM modules. - Collaborate with business and IT stakeholders to gather requirements and translate them into scalable ServiceNow workflows and automations. - Apply ITIL framework principles to optimize and align service management processes within ServiceNow. -...
To design and implement network and security infrastructures in Data Center On-Premises Campus and Public Cloud environments (with a primary focus on Azure cloud). The candidate should possess experience in technical solution proposals designing implementing integrating and migrating Network Security solutions. As a Technical Lead you will be responsible for leading technical workshops project...
Overview Information Technology Business Partner Jobs in Abu Dhabi, UAE Responsibilities Strategic Planning and Alignment - Collaborate with business leaders to understand their strategic goals and objectives. - Develop and maintain a deep understanding of business processes, priorities, and challenges. - Translate business needs into IT requirements and ensure alignment with the overall IT...
#Hiring Network Security Engineer | Only Immediate Joiners - Available in UAE Experience: 7+ years Overview The candidate will be a member of the Network and Security Operations team and will be responsible for building and maintaining secure and resilient network. Responsibilities - Minimum 7 years of experience in networking and security fields - Thorough understanding and experience in...
Overview Run administer and deliver Global project orders under the direction of Service Delivery Management aiming at the flawless execution of the project. Responsibilities - Manage end-to-end order delivery of all Global products efficiently and within the timeline maintaining KPIs to ensure right-first-time delivery - Building strong relationships with teams and stakeholders to enable...
A leading global technology services provider is seeking a skilled ServiceNow Solutions Lead to design and implement ITSM, HRSD, and ITOM modules. You will collaborate with business and IT stakeholders to understand their requirements, manage integrations with external systems, and provide mentorship to project teams. The ideal candidate has strong experience in ServiceNow platform solutions and...
The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring that service levels are maintained and that business deadlines are met. Your responsibilities as a...
Experience Level 1-3 Years Role Overview We are seeking an L1 NOC (Network Operations Center) Engineer to join our IT operations team. The ideal candidate will have a foundational understanding of network and IT infrastructure, with a strong desire to grow and develop their technical skills in a fast-paced, mission-critical environment. The L1 NOC Engineer will be the first point of contact...
A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....
A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...