itil jobs in Abu Dhabi
A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...
A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....
A leading IT consulting firm is seeking a Service Delivery - Sr. Manager to oversee infrastructure operations within a Network Operations Center (NOC). The role demands extensive experience in network operations, including team leadership, incident management, and proficiency in advanced network monitoring tools. Ideal candidates will have relevant certifications and a proven track record in...
Abu Dhabi, United Arab Emirates | Posted on 03/04/2025 We are seeking a highly skilled and motivated Systems Engineer with expertise in Windows Server, Microsoft Exchange, VMware virtualization, and Citrix technologies. The ideal candidate will be responsible for designing, implementing, and maintaining the organization's IT infrastructure, ensuring system availability, performance, and...
As a Data Center Program Manager (DCPM) for IT/Network and Compliance, you will perform troubleshooting for service incidents, manage assigned projects to meet service delivery objectives, and escalate issues to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This role offers an...
Role Overview Senior Technical Analyst - Consumer Finance Solutions. Location: Abu Dhabi. Act as a Business Analyst between business and IT for facilitating transformation of business requirements into effective solutions. The incumbent is responsible to improve operation efficiency in processing Customer Finance applications and provide automated digital solutions. Key Responsibilities -...
Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support UAE-based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, DevOps, and...
Role Overview The IT Manager will lead the strategic planning implementation and maintenance of ERP solutions networking infrastructure and server management for the Royal Family of Abu Dhabi. This role requires exceptional leadership and a proven track record particularly with ERP systems like Microsoft Dynamics AX to ensure robust and efficient IT operations. Key Responsibilities - Lead the...
Job brief We are looking to hire a positive, proactive IT project manager to oversee project teams and ensure IT projects are completed on time. Ability to create and deliver influential large‑scale project communications with clarity, confidence, and enthusiasm. The Project Manager is responsible for exceeding client expectations through superior implementation and delivery. They oversee small...
A healthcare service provider in Abu Dhabi is seeking an ICT support professional to provide first line support via the service desk and onsite. The ideal candidate will have a Bachelor’s Degree in Computer Science or an equivalent, along with ITIL v3 certification and at least 3 years of experience in an ICT support role. Key responsibilities include resolving technical issues, maintaining...
🔎 Job Title: Senior Network Engineer | IDC Technologies UAE | Abu Dhabi, UAE 🏢 Recruiting Company: IDC Technologies UAE 🌍 Job Location: Abu Dhabi, United Arab Emirates 💼 Job Type: 1‑Year Contract (Extendable) 📧 Application Method: [email protected] 📌 Additional Info: Urgent requirement; senior‑level role with strong networking and security expertise. 💡 Position Summary IDC...
Mediclinic Corporate Office Abu Dhabi | Abu Dhabi | United Arab Emirates Closing date: 21/01/2026 Number of positions: 1 Recruiter name: Reem Mansoor Reference number: 65249 Main Purpose of Job To provide first line support via the MCME ICT service desk or onsite at business unit level to resolve ICT technical problems for users and assign ICT tasks to the team to ensure appropriate...
Our client is a leading hospitality company known for delivering exceptional guest experiences and innovative services. With a commitment to excellence, we are seeking an experienced and tech-savvy IT Manager to ensure seamless technological operations across their venues in AD. Key Responsibilities: - Oversee and manage the IT infrastructure, systems, and network operations across the...
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Solution Architect, your day will be focused on...
Overview Accountable for end-to-end service delivery, service performance, and continuous improvement across multiple IT service lines, ensuring contractual compliance, service stability, operational efficiency, and customer satisfaction, in alignment with Ericsson Managed Services standards. Responsibilities - Accountable for 24x7 service delivery across IT Landscape (OSS/BSS) in line with...
Overview Are you someone who enjoys designing digital solutions that drive efficiency and transformation? We're seeking a ServiceNow Solutions Architect for our global technology client to take ownership of platform design, technical standards and the delivery of seamless enterprise solutions. You’ll combine technical leadership with strategic thinking, shaping how the organisation uses...
Dream Soft LLC, a leading IT solutions provider in Abu Dhabi, UAE, is seeking a skilled Network Wireless Engineer to join our dynamic team. The successful candidate will be responsible for managing and maintaining enterprise-level network infrastructure, ensuring seamless operations and high performance. If you have a solid background in network engineering and a passion for cutting-edge...
MAIN PURPOSE OF JOB To provide first line support via the MCME ICT service desk or onsite at business unit level to resolve ICT technical problems for users and assign ICT tasks to the team to ensure appropriate distribution of workload KEY RESPONSIBILITY AREAS - Identify and classify requests through diagnostic techniques and pertinent questions (Cherwell) - Determine the best solution based...
A leading recruitment firm is seeking a Service Delivery Manager to oversee customer service contracts and enhance relationships with clients. The ideal candidate will have over 7 years of experience in service delivery management, exceptional communication skills, and an ITIL certification. This position requires a strong focus on customer satisfaction and the ability to lead teams effectively....
A leading IT services firm in Abu Dhabi is seeking an End User or Desktop Support Lead to provide Tier II support and guide the Desktop Support Team. Candidates must have strong troubleshooting skills, experience with ticketing systems, and an ITIL certification. This full-time role requires technical expertise in desktop environments and team leadership abilities, fostering a productive work...