A Project Manager within PRG’s Middle East operations is responsible for a wide range of deliverables across our music, corporate, large-scale special events and sports sectors. The individual is client facing and will need to be creative and resourceful to be successful in a role that services those clients, both regionally and globally, be they production agencies, promoters, tour management,...
Customer Service Manager – Maritime Logistics (NVOCC) Customer Service Manager – Maritime Logistics (NVOCC) Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Are you passionate about the maritime industry and ready to take on an exciting role? Join our global team at Wilhelmsen and help us shape the...
Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker) Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential...
Customer Service Program Specialist - UAE National Job ID: 2912969 | Q-Express Documents Transport - G25 As part of our commitment to complying with national labor laws and applicable legislations in the United Arab Emirates, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations. Amazon's mission is to be earth's most customer-centric...
Job Title: Front Desk Executive/ Customer Service Executive/ Cashier Industry: Hotel/ Facility Management Location: Dubai Job Type: Full Time Salary: Dirhams Experience: 12 years (Freshers are welcome) Nationality: Any Visa Type: Visit visa, Cancel Visa, or any type. Benefits: Visa, Accommodation, Food, and other benefits will be provided by the Company. Applicant must be in UAE. Skills...
Job Title: Customer Service Coordinator Vacancy: 1 Vacancy Job Description: Customer Communication: - Maintain clear and professional communication with customers via phone, WhatsApp, or email to prevent misunderstandings and ensure satisfaction. - Respond to customer inquiries within 24 hours and handle complaints or requests as needed. - Organize and manage daily schedules from the WF...
Senior Customer Service Officer Abu Dhabi, United Arab Emirates | Posted on 02/19/2025 The job holder is responsible to receive and process customer requests via walk-in, email, and ticketing system, enquiries and complaints relating to the Company’s products and services. Ensure delivery of high-quality service to customers in the issuance of documents like policies, endorsements, and...
Roles and responsibilities The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and...
- Act as the primary point of contact for customers, addressing inquiries and resolving issues in a timely manner, ensuring a seamless experience. - Utilize customer relationship management (CRM) software to track interactions, manage inquiries, and maintain accurate customer records for personalized service. - Proactively identify customer needs and provide tailored recommendations, enhancing...
Responsibilities: - Handle inbound customer inquiries via phone, email, chat, or social media, ensuring timely and professional responses. - Provide accurate and complete information to customers while maintaining high service quality. - Identify and maximize selling and cross-selling opportunities where applicable. - Resolve customer concerns and provide appropriate solutions efficiently. - Stay...
Motor Insurance Retail – Customer Service Operations Dubai Job Description We are looking for a candidate with experience in Motor Insurance and related products to join our customer service operations team at Dubai branch. This role entails supporting the respective supervisor/department head in managing all new business and renewals. The ideal candidate will be responsible for: - Ensure...
Are you passionate about logistics and supply chain service? We might have a position for you! Job Description - Co-ordination and rate negotiation with Shipping Lines and Air lines. - Follow-up with Clients. - Providing the quotation/rates to the clients. - Taking the Cargo Bookings from customers. - Preparing MAWB, HAWB, MBL, HBL (Drafts & Original) - Providing the Vessel schedule and Cargo...
Location: Sharjah, AE At Arla, we do so much more than make some of the world’s favourite dairy products. We make healthy taste delicious, mornings worth getting up for and family dinners unforgettable. Puck, Dano, Lurpak and Castello – names like these make us a vital, natural part of modern life in over 100 countries around the world. There are 1,300 employees in the Middle East and Africa and...
Logistics Coordinator cum Customer Service Job Description: 1. Coordinate and manage logistics operations, including transportation, warehousing, and inventory management, to ensure timely and efficient delivery of goods. 2. Serve as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional customer service. 3. Schedule and track...
Responsibilities: - Manage cash / cheque transactions at the counter and ensure delivery of quality service to customers while adhering to operational controls. - Carry out branch transactions smoothly and in a timely manner. - Ensure that all branch transactions are performed in line with UAE Central Bank guidelines and other regulatory requirements. Desired Candidate Profile: - Must have...
The purpose of this position is to provide customer service support to the organization by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. Ensure excellent standards of service and a high level of customer satisfaction is maintained. Handle complex situations; prepare customer service summary reports. Responsibilities: - Attract potential customers by...
Job Responsibilities - Greet and receive patients and their escorts. - Attend to patients approaching the front desk for check-in and check-out, inquiries, and related matters in line with organizational policies. - Answer patients’ queries regarding services and medical insurance procedures, including approvals, follow-ups, rejections, and payments. - Ensure that patients are accommodated...
We are looking for a Female Customer Service Executive with a Healthcare background to join our team at the Dubai Herbal & Treatment Centre. This position is responsible for handling customer service desk duties, delivering a high standard of patient care and services to all customers. Your role will include key responsibilities such as: - Demonstrating commitment to Customer Satisfaction. -...
Responsibilities: - Manage large amounts of incoming phone calls and social media messages - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information to the customers - Handle customer complaints, provide appropriate solutions and...
Basic knowledge of business of Air freight, Sea Freight & Land Freight and job experience of international freight forwarding. Capability to handle freight enquiries, quotations, and coordination with local and international clients. Experience in rate and service negotiations with shipping lines, airlines, and overseas agents. Candidates with customer service experience in freight and...