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Customer Service jobs in Abu Dhabi
Overview Job Code: 106/001/080 Industry: Logistics Job Brief We are seeking a Customer Service Executive to join our logistics operations in Ajman. The role involves supporting customers with inquiries, coordinating shipments, and ensuring the timely and accurate delivery of logistics services. The ideal candidate will have prior experience in customer service and a client-focused...
POSITION SUMMARY Reports directly to the CEO and works closely with secondary key stakeholders, including the CFO/COO, E-commerce Manager, Retail Manager, Finance, and Logistics teams. The Customer Service & Operations Manager is primarily responsible for managing and elevating the entire customer care function across our D2C channels (ecommerce and retail). This role is at the heart of our...
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions / Core Responsibilities - Ensure service delivered to our customers meets contractual Key...
Description Role: Customer Service Officer (Outsource) Location: Abu Dhabi Role Purpose 1. Attend tenants (private and from government entities) in order to facilitate in issuing new leases, renewing existing leases, termination of leases, issuance of Tawtheeq (Municipality) contracts. Attending tenants with their various kind of multiple requests and complaints etc. 2. Work according to...
Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued. About the business area GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and...
Overview Role Summary The Customer Service Team Lead (TL) is responsible for frontline execution, people management, and real-time service delivery across voice and digital support channels. The TL ensures agents meet performance, quality, and compliance standards while maintaining queue health and customer experience consistency. This is a hands-on floor leadership role, focused on daily...
A luxury automotive service center is seeking a skilled customer interaction specialist. This role involves greeting clients, documenting vehicle issues, providing accurate repair estimates, and ensuring high customer satisfaction. Candidates should possess strong technical knowledge of automotive repairs and excellent communication skills. The position also includes opportunities for upselling...
A leading recruitment agency in Abu Dhabi is seeking a dedicated Service Advisor to manage customer experiences in the automotive service sector. You will be responsible for conducting vehicle inspections, providing expert advice on maintenance, and coordinating service repairs. The ideal candidate has excellent communication skills, prior customer service experience, and a strong technical...
Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're seeking driven, skilled professionals ready to take on new challenges. Join us to make a lasting impact on our company and the industry. Be part of a team that leaves its mark on the industry. Together, we can achieve great things and unlock new possibilities for our employees, customers, and...
A leading global energy management company is seeking a Team Lead for their Field Service Engineering team in Abu Dhabi. This role involves leading and coaching a group of Services Representatives to drive performance and ensure customer satisfaction. Applicants should possess a Bachelor's degree in electrical engineering and have 8-12 years of experience, including at least 3 years in a...
A leading fitness technology company in Abu Dhabi is seeking Junior / Fresher Engineers. Candidates with 1+ years’ experience in a similar role and a Diploma in Electronics & communications are encouraged to apply. Responsibilities include ensuring customer satisfaction, managing service requests, and troubleshooting technical equipment. This position offers an exciting opportunity to be part of...
About GMG GMG is a global well‑being company retailing distributing and manufacturing a portfolio of leading international and home‑grown brands across sport everyday goods health and beauty properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years GMG is a valued partner of choice for the worlds most successful and respected brands in the...
A leading management firm is seeking a results-driven Location Manager in Abu Dhabi to oversee daily operations at the facility. The role involves managing staff, optimizing processes, and ensuring excellent customer service. The ideal candidate should have a bachelor's degree in a related field and at least 5 years of experience in a managerial role. Strong leadership and communication skills...
Responsibilities - Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. - Cleaning and sanitising work areas, utensils and equipment - Cleaning service and seating areas - Describing menu items and suggesting products to customers - Servicing customers and taking orders - Ordering, receiving and distributing stock supplies - Receiving and processing...
A reputable restaurant in Abu Dhabi Emirate is looking for a professional Waiter / Cashier. You will be responsible for providing exceptional customer service, handling cashier operations, and efficiently managing invoices and emails in a fast-paced food service environment. The ideal candidate should possess strong communication skills, a presentable appearance, and the ability to work under...
An innovative wellness company is seeking Junior / Fresher Engineers in Abu Dhabi to ensure customer satisfaction in technical services. This entry-level position involves executing service tasks, managing inventory, and educating customers on product use. Candidates should have a degree in Electronics, experience with technical equipment, and strong problem-solving skills. This full-time role...
Role: Customer Services Support Officer Location: Abu Dhabi Role Purpose: Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role: - Opening and closing applicant on time. - Ensure proper implementation and follow up with timely. - Prepare finance applications and obtain necessary approvals. - Performed efficient troubleshooting of issues. -...
A leading consulting firm in the UAE seeks an experienced customer service manager to lead customer service operations. This role involves strategy development, team leadership, and coordination with supply chain functions to ensure service excellence. The ideal candidate will possess strong communication skills and 4–7 years of relevant experience in customer service or logistics. A bachelor's...
A leading tech service provider in Abu Dhabi seeks a Customer Service Team Lead to manage frontline teams across various support channels. This role focuses on performance management and coaching, ensuring compliance with service standards for customer satisfaction. Candidates should have experience in high-volume call centers, CRM systems, and coaching agents effectively. The position requires...
Job Code: 120/001/215 Industry: Manufacturing Job Brief: This role is responsible for leading all customer service activities, from strategy and planning to daily execution. The ideal candidate will ensure service excellence, maintain strong customer relationships, and achieve departmental targets through effective team leadership and cross-functional collaboration. Job Responsibilities -...