A leading insurance service provider in Dubai is seeking an After Sales Support - Team Lead to manage the after-sales support team. You will be responsible for planning activities, ensuring compliance with contractual terms, and achieving service level agreements. The ideal candidate has a Bachelor's Degree, at least 2 years of relevant experience, and proficiency in MS Office. This full-time...
The Service Delivery Manager will play a leading role in the delivery of services including ownership and management of activities through to the desired business outcomes. Here are how your day-to-day responsibilities of the role will look like, but are not limited to: THE RESPONSIBILITIES - Understand contractual obligations and ensure delivery of services to an agreed service description...
United Arab Emirates Trending Job Description We are currently recruiting for an Operations Manager tojoin our EK Chauffeur Drive Services team in Dubai. Scope: Operations Manager-EK Chauffeur Drive Services is responsible for supporting the efficient delivery of the Chauffeur Drive portfolio, as well as any other allocated contracts, in line with the commercial agreement. Ensuring delivery...
Dubai Holding’s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai’s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centres, mosques, schools,...
About Dubai Holding Group Services Group Services is Dubai Holding’s shared business services arm that provides consolidated business solutions in procurement, finance and human capital across the Group. With a commitment to talent, digital innovation and continuous improvement, it delivers best-in-class service, enhancing the Group's overall performance. Group Services is dedicated to...
Facilities Management Engineer Jobs in UAE Scope To assist and support the Facilities Manager/clients in managing day to day operational management for all FM services ensuring that Facility is fully maintained, functional and safe to use for building users. This includes overseeing maintenance activities, coordination with vendors and contractors, housekeeping and soft services ensuring...
Job Purpose: To plan, lead and manage the establishment of a framework for the identification of risks, internal controls, and monitoring of the CBI’s IT performance metrics, to ensure compliance with the regulatory requirements whilst continuously striving to improve the CBI’s IT efficiency. Main Responsibilities and Accountabilities: Strategic Contribution - Ensure effective cascading of...
Overview As a responsible Senior Service Engineer, you are to carry out the execution of SLA Programs, Retrofit Upgradations, Extensions and Modifications of Control and Protection systems for assignments classified as medium or high complexity. Manage completion of all site activities efficiently, cost-effectively, and in accordance with contract specifications, quality standards, and safety...
As a leading brand in call center industry, Concentrix designs and manages human-centric customer experiences in today’s digital world. With over 400,000 employees across 60 countries, Concentrix continues to make a significant impact in customer service management and experience globally. Basic Description The Associate Director – Service Delivery is responsible for leading multi-site or...
The Senior Service Delivery Manager (SDM) is responsible for ensuring high-quality IT managed services delivery to clients while maintaining SLAs, improving operational efficiency, and driving customer satisfaction. This role involves managing a team of service professionals, optimizing IT service operations, and fostering strong client relationships to ensure the smooth execution of IT managed...
We're Hiring! Executive Assistant – Bartawi General Contracting Location: AlQouz industrial area 2- Dubai Responsibilities - Set company-wide document control policy, numbering systems, metadata, and filing taxonomy. - Line-manage and mentor project Document Controllers; conduct training, audits, and performance reviews. - Establish and monitor SLAs for submittals, RFIs, drawings, MIR/IR/NCR,...
Experience At least 8-10 years of experience in IT Service Management within large organizations, with a proven track record of managing and improving ITIL processes. Qualification Bachelor’s degree in computer science, Information Technology, or related field. Certification - ITIL Expert or ITIL Master Certification - ISO 20000 (SMS) Certification Responsibilities TIL Process Design &...
Overview About This Opportunity: Accountable for end-to-end service delivery, service performance, and continuous improvement across multiple IT service lines, ensuring contractual compliance, service stability, operational efficiency, and customer satisfaction, in alignment with Ericsson Managed Services standards. What You Will Do - Accountable for 24x7 service delivery across IT Landscape...
Overview Synopsis. The Senior Manager Rotable Management is responsible for managing the end-to-end repair lifecycle and overall pool support of rotable components to ensure operational readiness, cost efficiency, and compliance with technical and reliability standards. This role focuses on optimizing repair turnaround times (TAT), improving vendor performance, enhancing repair processes,...
The Senior Manager Rotable Management is responsible for managing the end-to-end repair lifecycle and overall pool support of rotable components to ensure operational readiness, cost efficiency, and compliance with technical and reliability standards. This role focuses on optimizing repair turnaround times (TAT), improving vendor performance, enhancing repair processes, maximizing the standard of...
About Dubai Holding Group Services Group Services is Dubai Holding’s shared business services arm that provides consolidated business solutions in procurement, finance and human capital across the Group. With a commitment to talent, digital innovation and continuous improvement, it delivers best-in-class service, enhancing the Group's overall performance. Group Services is dedicated to...
Summary The Operations Manager – Customer Relations Centre will oversee the end-to-end management of client’s multi-brand contact center, supporting all maisons to deliver a seamless, luxury-grade customer experience. This role combines operational leadership, transition/change management, and stakeholder engagement, ensuring every client interaction reflects the elegance and standards of the...
Job Objective: To drive operational excellence in municipal waste management by ensuring optimal fleet utilization, seamless service delivery, and full compliance with regulatory standards across all municipal areas. Maximize resource efficiency, implement sustainable initiatives, and leverage data-driven insights to enhance performance, exceed service level commitments, and continuously improve...
Overview The Senior Manager Rotable Management is responsible for managing the end-to-end repair lifecycle and overall pool support of rotable components to ensure operational readiness, cost efficiency, and compliance with technical and reliability standards. This role focuses on optimizing repair turnaround times (TAT), improving vendor performance, enhancing repair processes, maximizing the...
A leading insurance service provider in Dubai is seeking an After Sales Support - Team Lead to manage the after-sales support team. You will be responsible for planning activities, ensuring compliance with contractual terms, and achieving service level agreements. The ideal candidate has a Bachelor's Degree, at least 2 years of relevant experience, and proficiency in MS Office. This full-time...