Customer Service Manager jobs in Abu Dhabi

A prominent service center in the UAE is seeking a Service Manager to ensure high customer satisfaction by facilitating service operations. The ideal candidate will have 8-10 years of experience in a related role, strong technical background, and the ability to manage team dynamics. Responsibilities include customer engagement, overseeing service quality, and maintaining records. The role...

Job Description Summary The Senior Customer Services Manager provides expertise in sustained customer success and growth of controls retrofit projects and postsales lifecycle management including technical support agreement training professional services renewals outcome attainment retention expansion and customer advocacy across the Gulf Turkey Pakistan and India subregion. This role is...

POSITION SUMMARY Reports directly to the CEO and works closely with secondary key stakeholders, including the CFO/COO, E-commerce Manager, Retail Manager, Finance, and Logistics teams. The Customer Service & Operations Manager is primarily responsible for managing and elevating the entire customer care function across our D2C channels (ecommerce and retail). This role is at the heart of our...

A leading management firm is seeking a results-driven Location Manager in Abu Dhabi to oversee daily operations at the facility. The role involves managing staff, optimizing processes, and ensuring excellent customer service. The ideal candidate should have a bachelor's degree in a related field and at least 5 years of experience in a managerial role. Strong leadership and communication skills...

A prominent service provider in Abu Dhabi is looking for a customer service representative to manage customer inquiries through phone and email. Responsibilities include answering calls promptly, scheduling orders, resolving complaints, and ensuring customer satisfaction through effective communication. Ideal candidates should be friendly and efficient. Offering a salary of AED 6000 per month...

Maintain high levels of customer satisfaction by dealing with member/client enquiries in an effective and timely manner. To offer the highest possible level of service to all our clients thereby assisting in retaining existing business and improving our persistency levels by maintaining excellent productivity and accuracy. MAIN FUNCTIONS AND RESPONSIBILITIES - Respond to all client enquiries...

Overview Description Role: Customer Service Representative Location: ADIB HQ Abu Dhabi Role Purpose: To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional image in all interpersonal dealings. Reports direct to: Branch Manager Responsibilities - Greater: Welcome & greet the walk-in customers and...

Requirements : Bachelor’s Degree 4–5 years of experience in Customer Service Coordination, preferably with Government and Corporate clients Background in Technical / IT customer service (Security Systems, ELV & Networking industry preferred) Fluent in Arabic and English (spoken and written) Proficient in MS Office Experience with ERP & CRM systems Knowledge in : - Quotation preparation -...

Customer Service Representative – Administrative Assistant We’re hiring a Customer Service Representative – Administrative Assistant to support our customers and internal teams across the UAE and Saudi Arabia. This is a remote role combining frontline customer communication with reliable administrative support. You’ll be the friendly first point of contact for customers, while also helping keep...

About us We are a leading real estate development company, recognized for delivering exceptional projects globally and setting new benchmarks in the industry. We are seeking a dedicated Customer Service Executive to be the primary point of contact for our clients, ensuring a seamless and positive experience throughout their property journey. This role is crucial in upholding our company's...

A leading global energy management company is seeking a Team Lead for their Field Service Engineering team in Abu Dhabi. This role involves leading and coaching a group of Services Representatives to drive performance and ensure customer satisfaction. Applicants should possess a Bachelor's degree in electrical engineering and have 8-12 years of experience, including at least 3 years in a...

A leading fitness technology company in Abu Dhabi is seeking Junior / Fresher Engineers. Candidates with 1+ years’ experience in a similar role and a Diploma in Electronics & communications are encouraged to apply. Responsibilities include ensuring customer satisfaction, managing service requests, and troubleshooting technical equipment. This position offers an exciting opportunity to be part of...

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Customer Service Officer – Non-Motor - Abu Dhabi Job Description Responsible for underwriting, placement, and servicing for new clients, as well as managing existing clients. Eligibility Criteria : Placement: - Develop strong relationships with underwriters and operational staff in the insurance market to enhance collaboration and maximize business opportunities. - Ensure successful...

- On-site Attending inquiries and submitting suitable quotes to customers within the requested time frames; wherever it is not possible, a reasonable explanation should be offered to customers with the possible time frame of response to inquiries. Until one is familiarized, all quotations are to be sent out only after the respective account manager’s consent. Follow up a quotation, if secured...

An established industry player is seeking a dedicated Parts Counter Salesman to enhance their Spare Parts team. This role is pivotal in driving sales activities and providing exceptional customer service, ensuring that customer needs are met efficiently. The ideal candidate will possess strong interpersonal skills and technical knowledge of spare parts for various vehicle types. You will engage...

To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience. Possessing a strong team spirit motivation and friendly environment with all customer and...

The Customer Service Agent acts as the first point of contact for guests, addressing inquiries, managing complaints, and gathering feedback to ensure guest satisfaction. This role plays a crucial part in maintaining the zoo’s reputation on review platforms and improving service based on guest insights. Guest Interaction & Support - Serve as the first point of contact for guests seeking...

A leading automotive service centre in Abu Dhabi Emirate seeks a Service Manager to enhance customer satisfaction. The successful candidate will manage service processes, ensure quality interactions, and coordinate with the workshop team. Applicants should have 8 to 10 years of service management experience, a technical diploma or degree, and strong interpersonal skills. The role requires a UAE...

Role: Customer Services Support Officer Location: Abu Dhabi Role Purpose: Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role: - Opening and closing applicant on time. - Ensure proper implementation and follow up with timely. - Prepare finance applications and obtain necessary approvals. - Performed efficient troubleshooting of issues. -...