itil methodology jobs in United Arab Emirates

Analyze current operational processes to identify inefficiencies and areas of and implement process improvement strategies using methodologies such as Lean Six Sigma or with crossfunctional teams to design and document new processes and process performance metrics and prepare regular reports for managementConduct training sessions for staff on new processes and best practicesFacilitate workshops...

Overview [ad_1] Job Description Job Purpose: Perform assigned audit engagements, from start to finish, inclusive of preplanning, wrap up activities ensuring application of risk and control concepts to scenarios encountered, and identify any potential issues. Assist in the periodic Risk Assessments and development of the Risk-Based Work Plans focusing on IT risks. Job Specific Accountabilities...

We are seeking a detail-oriented and proactive IT Project Coordinator to support the planning, execution, and delivery of technology projects. The ideal candidate will act as the backbone of the project management team, ensuring smooth communication, efficient resource allocation, and timely completion of deliverables. Key Responsibilities - Coordinate and monitor IT project activities,...

VAM Systems is currently looking for IT Release Specialist for our UAE operations with the following skillsets & terms and conditions: Qualifications - Bachelors degree in Computer Science Information Technology or related field. - Preferred: ITIL Certification (Foundation or higher). Experience Skills & Knowledge - Strong understanding of ITIL processes DevOps practices and CI/CD...

Job Title: Technical Project Manager- Jaywan Integration Term: 12 months Location: Abu Dhabi Division: Digital Banking Reports to: Head of Technology Delivery/ Program Manager Relevant experience: 8-12 years in technical project management within banking or fintech, with proven experience in payment systems integration. Mandatory requirements: PMP or PRINCE2 certification; experience in...

The Senior Technical Manager IT Operations is a pivotal role within our organization tasked with overseeing and managing all aspects of our IT operations department (NOC). This position requires a strategic and experienced professional who can lead a diverse team, ensure the seamless operation of IT services and drive continuous improvement initiatives to support the organizations goals and...

Purpose This role will be responsible for ensuring the existence and operations of strong governance across IT including: - The development and management of IT/technology policies (in line with best practices and with consideration for IHSs business context) - IT performance management establish independent performance metrics for IT. Report on performance metrics and potential improvement...

MAIN OBJECTIVE OF ROLE To assist in governing and adopting relevant IT Service Management (SM) practices ensuring all change initiatives in IT are completed in the most seamless manner and to increase the employee’s adoption and usage through effective communication and change management methodologies. KEY RESPONSIBILITIES - Applies a structured methodology and lead change management...

Job Description We are seeking a ServiceNow Delivery Manager with deep experience delivering high–quality solutions to complex enterprise customers. This role is responsible for leading cross‑functional teams, building strong client relationships, managing implementation projects and ensuring that ServiceNow services are delivered on time, within scope and budget. Key Responsibilities Service...

JOB PURPOSE: The ITSM Problem Manager is responsible for leading the Problem Management process within First Abu Dhabi Banks IT organization. This role focuses on minimizing the impact of IT incidents by identifying root causes driving permanent solutions and preventing recurrence. The Problem Manager works across technical teams to ensure effective resolution of problems adherence to ITSM best...

Location: Abu Dhabi, UAE 100% ONSITE Fulltime Industry: Automotive / Motor Vehicle manufacturing Main Goals and Objectives The IT Business Partner (ITBP) serves as the strategic interface between the IT department and business units within the organization. This role is responsible for understanding the business needs, shaping IT strategy, and ensuring that IT services and solutions align...

Key Accountabilities - Develop and promote ITD strategy and transformation plans and objectives - Develop and maintain the IT strategic plan aligned with the bank's business objectives. - Develop the transformation agenda and lead change management when there are changes in the strategic direction in collaboration with related functions. - Lead digital strategy initiatives and innovation...

Job Dimensions - Direct Reports: None - Total Reports: None Key Responsibilities & Performance Standards 1. Application Project Support - Provide application-level expertise for initiatives including: - Loyalty platform rebranding and digital transformation - Customer experience platforms and CRM migration - Fitness and customer journey reimagining initiatives - Support creation and review of...

Summary The IT Release Specialist is responsible for developing, managing, and maintaining a structured release strategy that aligns with business objectives, ensuring smooth deployments, adherence to governance standards, and enhanced communication across teams. Main Responsibilities - Develop and maintain a structured, repeatable release strategy aligned with business objectives. - Create...

The selected candidate will report into the Principal Analyst, GTT-GRC and support efforts to: Provideadvisory services to Enterprise Architecture (EA), Infrastructure and Service Operations (ISO) teams with regards to technology best practices, compliance requirements and risk mitigation controls; monitor and report on the timely and appropriateremediation of IT risks and...

Key Responsibilities Service Delivery Management - Oversee the end-to-end delivery of ServiceNow solutions and services, ensuring they are delivered on time, within scope, and within budget. - Manage and lead the ServiceNow delivery team, including developers, administrators, and business analysts. - Ensure adherence to ITIL and other relevant best practices in service management. Client...

Location:Dubai United Arab Emirates Department:Technology Engineering and Operations Reports To: Solutions Director / Programme Delivery Lead Employment Type: Full-Time 12-Month Contract Experience Level:Senior (15 years) Role Summary: We are seeking a high-calibre IT Infrastructure Program Delivery Manager to lead and oversee the successful delivery of a large-scale complex infrastructure...

Analyze current operational processes to identify inefficiencies and areas of and implement process improvement strategies using methodologies such as Lean Six Sigma or with crossfunctional teams to design and document new processes and process performance metrics and prepare regular reports for managementConduct training sessions for staff on new processes and best practicesFacilitate workshops...

Analyze current operational processes to identify inefficiencies and areas of and implement process improvement strategies using methodologies such as Lean Six Sigma or with crossfunctional teams to design and document new processes and process performance metrics and prepare regular reports for managementConduct training sessions for staff on new processes and best practicesFacilitate workshops...

Analyze current operational processes to identify inefficiencies and areas of and implement process improvement strategies using methodologies such as Lean Six Sigma or with crossfunctional teams to design and document new processes and process performance metrics and prepare regular reports for managementConduct training sessions for staff on new processes and best practicesFacilitate workshops...