internship quality analyst jobs in United Arab Emirates

A leading global financial institution in Dubai seeks penultimate-year university students for its Summer Analyst Program. Participants will gain hands-on experience in financial analysis, business development, and client engagement over a 10-week period. Ideal candidates exhibit strong analytical skills, proficiency in Excel, and a passion for learning within the financial services industry....

الوصف الوظيفي Role: Quality Assurance Analyst Location: Abu Dhabi Role Purpose: - Perform quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries. Key accountabilities of the role Responsibilities: - Conduct quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries - Sharing call quality check results with the team and...

A leading bank in the UAE is seeking a Quality Assurance Analyst to conduct evaluations of complaint resolutions within the organization. The role requires experience in a customer service environment, focusing on enhancing call quality processes and ensuring adherence to banking policies. The ideal candidate should possess excellent analytical skills and hold a Bachelor’s degree in a relevant...

A prominent financial institution in Dubai seeks a Credit Risk Analyst II to focus on data quality support in global contract negotiations and trades. The role involves data entry, documentation review, and regulatory compliance. Ideal candidates will have 0-2 years of relevant experience, a bachelor's degree, and strong analytical skills. The position offers full-time engagement and requires...

A customer service solutions company in Dubai is seeking a Quality Analyst to audit and evaluate the customer service team's interactions. The role involves data analysis to identify areas for improvement and conducting feedback sessions with agents. Candidates should have 2-3 years of experience in customer service, at least one year in quality assurance, and must be UAE Nationals. This...

A leading bank in the UAE is seeking a Quality Assurance Analyst to ensure effective resolution of customer complaints. The successful candidate will perform quality evaluations and share findings with the team, while also managing daily updates and supporting team leaders. Candidates must possess strong analytical and communication skills, along with a bachelor's degree in finance or related...

A leading property technology firm in Dubai is seeking an Operational Excellence Analyst to improve quality and performance in customer interactions. The ideal candidate has a Bachelor’s degree in a related field and 3-5 years of experience in Quality Assurance or Customer Service Operations. You will conduct assessments, implement quality scorecards, and utilize data analytics to drive...

A leading global financial services company is seeking a Credit Risk Analyst II in Dubai. The role involves data quality support for global contracts, compliance with policies, and risk assessment. Candidates should have a Bachelor’s degree and 0-2 years of relevant experience. Strong analytical skills and attention to detail are required. This position is full-time with a focus on critical...

Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Join to apply for the Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) role at Concentrix Essential Functions / Core Responsibilities - Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email. - Reports results of evaluations to appropriate...

Saxo Bank A/S is expanding its Financial Crime Prevention Quality Assurance Team throughout the MENA and Asia Pacific regions. To further strengthen the quality of client onboarding and renewal processes, the team is seeking candidates who will conduct Quality Assurance tests and inspections across offices located in Dubai, Singapore, and Japan. The selected candidates will be based in the Dubai...

QUALITY ASSURANCE /TEST ANALYST role at Dicetek LLC Overview Job Purpose: To prepare and execute comprehensive test plans and test cases, collaborating closely with both the QA team and project teams. To maintain the quality and reliability of custom-built applications on the Oracle Fusion PaaS layer, starting with the Financials module and extending to HCM and Procurement. Additionally, to...

Job Title Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Job Description As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customer’s experience as they interact with customer service advisors through inbound and outbound calls, email, chat, and social media responses, and compare it...

Established in 1836, Acino is a pharmaceutical company headquartered in Zurich, with a clear focus on selected markets in the Middle East, Africa, the CIS Region and Latin America. With over 3,000 people across 90 countries, we deliver quality pharmaceuticals to promote affordable healthcare in these emerging markets and leverage our high-quality pharmaceutical manufacturing capabilities and...

A leading real estate technology firm in Dubai is seeking an Operational Excellence Analyst to drive service excellence across its customer support channels. The role involves defining service quality standards, analyzing performance trends, and improving customer satisfaction metrics. The ideal candidate has a Bachelor's degree in a relevant field and 2-4 years of experience in Quality Assurance...

A leading property technology company in Dubai seeks an Operational Excellence Analyst to enhance service quality across support channels. You'll define standards and analyze performance, translating insights into strategic improvements. Ideal candidates will have a relevant degree and experience in quality assurance or customer service, with strong analytical and communication skills. The role...

Quality Analyst – Contact Center (Emirati National) Full time | Talents of Endearment | United Arab Emirates Posted On 24/01/2026 Job Information Number of Positions 2 Technology Work Experience 2-3 years City Dubai State/Province Dubayy (Dubai) 337-1500 Job Description The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" team’s interactions....

Role: Quality Assurance Analyst Location: Abu Dhabi Role Purpose Perform quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries. Key accountabilities of the role Responsibilities - Conduct quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries - Sharing call quality check results with the team and providing the...

Overview Role: Quality Assurance Analyst Location: Abu Dhabi Role Purpose Perform quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries. Key accountabilities - Conduct quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries - Sharing call quality check results with the team and providing the required coaching wherever...

Saxo Bank A/S is expanding its Financial Crime Prevention Quality Assurance Team throughout the MENA and Asia Pacific regions. To further strengthen the quality of client onboarding and renewal processes, the team is seeking candidates who will conduct Quality Assurance tests and inspections across offices located in Dubai, Singapore, and Japan. The selected candidates will be based in the Dubai...

A leading banking institution in Abu Dhabi is seeking a Quality Assurance Analyst to perform quality evaluations for complaints resolution. The ideal candidate will have experience in customer service or contact centers, with excellent analytical and interpersonal skills. This position requires a Bachelor's degree in a related field and is open to UAE Nationals only. The role involves significant...