A leading travel company in Abu Dhabi is seeking a Branch Manager to lead and develop a motivated team. This role involves overseeing daily operations, setting sales targets, and ensuring a high standard of customer satisfaction. As the Branch Manager, you will play a key role in driving business growth and cultivating an exceptional customer journey for every client. The position includes a...
A fast-growing fintech company in Dubai is hiring a Head of Customer Success to lead post-sales excellence and drive retention, renewals, and expansion. In this pivotal leadership role, you will manage a team of Customer Success Managers and collaborate cross-functionally to ensure customers receive maximum value. Ideal candidates will have 8+ years in Customer Success, experience leading teams,...
A leading logistics company in the UAE is seeking an experienced Area CHB and CRM Product Manager to drive product strategy and performance. This role will manage product financial performance while ensuring compliance and enhancing customer experience. Candidates must have at least 5 years of experience in the Customs sector and be UAE Nationals with a family book. The position involves...
Eligible Nationalities Any Arab National, Any GCC National, Any European National, Any Anglophone National Job Description Act as the primary point of contact between the company and its customers. Build and maintain strong, long-term relationships with customers. Ensure high levels of customer satisfaction and loyalty. Represent the company professionally in all customer interactions. Gather...
A leading bank in the UAE is seeking a motivated Banking Sales Associate to actively sell and cross-sell banking products to customers. The ideal candidate will have a high school diploma and 2 years of relevant experience in banking. Responsibilities include processing customer requests and meeting sales targets. Join a supportive team where your performance is recognized, and you can thrive in...
About Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services. As we continue to grow, we are looking for a skilled Customer Service Manager...
Job Purpose The Senior Manager - Customer Experience is responsible for shaping, embedding and continuously improving the end-to-end experience of everyone who interacts with Saadiyat Grove, visitors, residents, office tenants, retail staff and partners. The role focuses on how the destination feels and functions in real life, translating brand promise into lived experience across physical,...
A leading SaaS provider in Dubai is seeking a Senior Customer Success Manager to own customer relationships, implement strategies for account expansion and retention, and serve as a trusted advisor to customers. The ideal candidate will have over 8 years of experience in B2B SaaS environments, strong project management skills, and proficiency in customer success software. This role demands a...
The CRM Manager will be responsible for developing, executing, and optimizing customer relationship management initiatives across all brands. This role focuses on improving customer engagement, retention, and lifetime value through targeted communication, segmentation, and data-driven decision-making. The CRM Manager will work closely with marketing, retail, analytics, and tech teams to ensure...
A leading technology solutions provider in Dubai seeks a Customer Success Manager to enhance customer relationships and drive engagement with their solutions. You will collaborate with stakeholders, provide strategic guidance, and ensure high customer satisfaction through proactive account management. Ideal candidates should have a Bachelor’s degree and at least 3 years of experience in account...
Overview Job Title: Junior Customer Excellence Associate (Full Time) Location: Remote Department: Customer Excellence In 2017, our founders started Sarwa due to a lack of financial services offered to most of the world, and out of a need to help empower people in the region to invest in their financial future. Sarwa is poised to continue growing into the go-to platform for people to grow...
Overview The Opportunity: This role offers the opportunity to influence strategic and commercial decision-making across the Travel Retail Middle East business. You will provide high-impact analytical support and commercial insights, enhancing performance visibility, identifying growth opportunities, and enabling data-driven actions. The role involves analysing sell-out and value market share...
A leading technology company is seeking a SaaS Outcome Customer Engineer in Dubai. This role involves managing deployment plans and driving revenue growth by clearing blockers for SaaS customers. The ideal candidate has a Bachelor's degree, 6 years of experience in cloud native architecture, and strong technical engagement skills. Join a dynamic team to enhance customer satisfaction and product...
A prestigious semi-government entity in Dubai is seeking an experienced Manager in Customer Complaint Management to lead complaint resolution efforts. This role focuses on enhancing customer satisfaction and driving continuous service improvements. Candidates must possess a Bachelor's degree in Business and 4-6 years of relevant experience, along with strong communication and analytical skills....
About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and...
A fintech company in Dubai is seeking a Product/Performance Analyst focused on enhancing customer approval rates and user experiences. This role involves identifying issues in customer journeys, analyzing data, and implementing solutions to minimize drop-off rates. The ideal candidate should have proven skills in customer journey optimization, a strong analytical background, and experience with...
< Thank you for providing additional context. The corrected and formatted job description is as follows. Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented burning? —...
A dynamic online pharmacy in Dubai is looking for a Customer Service Manager to lead their customer service team. This role focuses on improving customer satisfaction and loyalty by overseeing service operations and implementing effective policies. Candidates should have proven experience in customer service management, strong leadership skills, and a passion for exceptional customer service....
Our client is hiring a Head of Customer Success to lead post-sales excellence and drive retention, renewals and expansion for a fast-growing fintech/software business. This is a pivotal leadership role, managing a team of Customer Success Managers and partnering cross-functionally to ensure customers get maximum value from the platform. What you’ll be responsible for: Operational excellence -...
The Senior Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction. You will anticipate and fix issues before they happen, and are best at proactively looking out for our customers’...