A luxury hospitality company in Dubai is seeking a Hotel Concierge to provide exceptional service and personalized recommendations to guests. The ideal candidate will have a Bachelor's degree in hospitality management and experience in a similar role, along with a deep knowledge of local attractions. This position plays a crucial part in ensuring that guests have unforgettable experiences,...
A luxury hospitality brand in Dubai is seeking a Hotel Concierge to provide exceptional service and enhance guests' experiences. The ideal candidate will have a Bachelor's degree and extensive knowledge of local attractions, restaurants, and events. Responsibilities include personalized recommendations and being the first point of contact for guests. Join a team that values creativity and a...
Overview Location: Al Zorah Beach Resort – Ajman, United Arab Emirates Set within a rare natural paradise and just a short drive from Dubai, Al Zorah Beach Resort is a sophisticated coastal retreat framed by protected mangroves, white sand beaches, and vibrant lagoons. As we undergo an exciting transformation guided by the highest global standards in luxury hospitality, this is a unique...
Overview Concierge Agent, One & Only One Za'abeel (9150) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...
A luxury resort in the UAE is seeking a skilled Coordinator/Concierge to manage guest interactions and events. The ideal candidate will have a Bachelor's degree in Hospitality Management and a minimum of 3 years of experience in a similar role. Responsibilities include overseeing guest check-ins, coordinating events, and ensuring exceptional service is delivered at all times. The position...
Overview / Basic Function Provides information to guest / visitor inquiries and coordinates all guest requests for special arrangements or services, courteously and efficiently. Escorting VIPs to assigned guestrooms, informing guests of hotel services, features and room amenities. Attending to immediate needs of VIPs upon arrival and follow through attention throughout stay. Responsibilities -...
Overview The Head of Concierge is a dynamic leadership role responsible for overseeing customer service operations, ensuring world-class service delivery across omnichannel engagement platforms for both internal and external clients. This role is pivotal in driving exceptional guest experiences, optimizing operational efficiency, and contributing to revenue growth. The ideal candidate will be a...
A leading hospitality company in the United Arab Emirates is seeking a dedicated Guest Experience Specialist. The role involves managing complex inquiries and complaints, analyzing guest feedback to enhance service quality, and cultivating relationships with guests and partners. Ideal candidates will demonstrate strong problem-solving skills, proactive communication, and a passion for guest...
Team Leader 3 - Concierge - Jumeirah Marsa Al Arab United Arab Emirates Trending Job Description About Jumeirah & the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury...
A premier destination management company in the UAE seeks a Head of Concierge to lead customer service operations, ensuring exceptional guest experiences and operational efficiency. The candidate will oversee team performance, manage client relationships, and drive revenue through seamless service delivery. This role requires at least 5 years of customer service leadership experience, preferably...
Job Description About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a...
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™ and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Behold the dawn of a new,...
Concierge Agent, One & Only One Za'abeel ( 9150 ) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at...
A luxury hotel in Ajman is seeking a Concierge Agent who will serve as the trusted ambassador, enhancing the guest experience through exceptional service. The ideal candidate will have at least 2 years of experience in a luxury hotel, a strong knowledge of the UAE region, and a passion for delivering personalized service. Responsibilities include warmly welcoming guests, managing inquiries, and...
Role Scope - Advanced Guest Interaction Advanced Guest Interaction - Handle complex inquiries and complaints, ensuring quick resolution and high guest satisfaction. Complaint Management - Manage guest complaints across multiple channels, conducting thorough investigations, and implementing solutions to prevent recurrence. Process Improvement - Analyze guest feedback, identify root causes...
A luxury hospitality company in the United Arab Emirates is seeking a Team Leader for its Concierge team. This role involves providing exceptional service by welcoming guests, coordinating with the Front Office, and ensuring smooth luggage handling. Ideal candidates should have up to 2 years of experience in hospitality, strong project management skills, and the ability to work within a...
A luxury hospitality brand in Dubai is seeking a Concierge Agent to provide exceptional service and personalized recommendations to enhance guest experiences. The ideal candidate will possess excellent communication skills, be knowledgeable about local attractions, and have a Bachelor's degree in hospitality management. This role offers an opportunity to be at the forefront of creating memorable...
Concierge Agent, One & Only One Za'abeel ( 9150 ) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at...
Role Scope - Advanced Guest Interaction: Handle complex inquiries and complaints, ensuring quick resolution and high guest satisfaction. - Complaint Management: Manage guest complaints across multiple channels, conducting thorough investigations, and implementing solutions to prevent recurrence. - Process Improvement: Analyze guest feedback, identify root causes of complaints, and recommend...
A leading luxury hotel group in Dubai is seeking a Hotel Concierge to provide exceptional service and personalized recommendations to guests. The ideal candidate will have a Bachelor's degree in hospitality management or a related field and previous experience in a Concierge role. This position is key in enhancing the guests' overall experience and requires excellent communication skills and...