inbound jobs in Emirate of Ras Al Khaimah

Inbound Operations Executive - DMC Operations About the job Inbound Operations Executive - DMC Operations Key Responsibilities: Handle all inbound tour operations, including planning and executing itineraries for FITs and group tours Respond to inbound queries, prepare quotations, and customize packages as per client needs Coordinate with hotels, transport providers, guides, and activity...

A leading banking institution in the UAE is seeking a Customer Experience Agent in Ras Al Khaimah. This role involves handling customer feedback and complaints via the call center, ensuring timely resolution and high customer satisfaction. Ideal candidates should have up to 2 years of customer service experience and be skilled in problem-solving and communication. This position is exclusively for...

A leading financial services provider is looking for a Customer Care Specialist in Ras Al Khaimah. The role involves managing inbound and outbound calls, offering services, and meeting sales targets. The ideal candidate should have strong communication skills in Arabic and English, sales expertise, and a commitment to customer satisfaction. This position offers opportunities to engage with...

A luxury resort in Ras al-Khaimah seeks a Guest Service Agent to manage inbound calls, provide information about resort services, and assist guests with requests. Ideal candidates must have at least 1 year of experience in a five-star property, possess excellent communication skills, and maintain a calm demeanor under pressure. Fluency in English is required, and knowledge of Russian is an asset....

Call Center Agent – Emirati Fresh Graduate We are seeking customer-focused and professional Call Center Agents to join our banking team. The role is responsible for handling inbound and outbound calls, assisting customers with their banking needs, resolving queries, and ensuring excellent customer service while adhering to bank policies and compliance standards. Responsibilities - Handle...

Overview At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance. About the Role: We are looking for a skilled and service‑driven Customer Experience Advisor – Wealth to join our Customer Experience Hub. In this role, you will be the...

Supply Chain Executive RESPONSIBILITIES •Manage end-to-end procurement activities including vendor sourcing, negotiation, purchase order processing, and delivery follow up. •Build and maintain effective vendor relationships while monitoring supplier performance. •Collaborate with the finance department to verify invoices, match purchase orders with GRNs, and ensure accurate and timely...

Job descriptionResponsibilties Greeting customers who enter the Retail and provide courteous treatment Responsible for processing cash and card payments Gives advice and guidance on product selection to customers Receive and store the HAL shipment Responsible for security within the Retail Provide customer service including anticipating customer needs suggesting alternatives and problem solving...

Overview About RemotePass RemotePass is a global fintech and workforce management platform that helps companies hire, manage, and pay distributed teams in compliance with local regulations across multiple countries. We work with fast-growing startups and scaleups, partnering closely with founders, executives, and investors to support international growth. Mandates & Metrics - Turn around...

Job Title: Manager - Stores (Raw & Packaging Materials) Division: Supply Chain - Warehouse Country: UNITED ARAB EMIRATES Work Location: UAE (RAK head office) Job Type: Manager Employment Type: Full Time Employment (Un-limited Contract) Purpose: The Manager - Maintain RM (API, Excipients & Hazardous) & PM (Primary, Secondary & Printed Packaging Materials storage and issuance in the warehouses....

Sales Consultant Job OverviewIn the sales consultant role, you will conduct in-depth analysis of data sets, target markets, and sales metrics to develop comprehensive sales tools. You are expected to deploy advanced selling principles and provide timely sales advice. You will work closely with the sales team to ensure alignment with agreed strategies and practices. Success in this role is...

Role: Workforce Management & Operations ManagerLocation: Ras Al KhaimahRole Purpose:To manage and lead the MIS Team as well as the Team of Work Force Management Analyst for all sites as well as the outsourced operations. This role is critical as it involves important areas of the business which determines the effectiveness and efficiency and quality of the daily contact center operations.Key...

Description Role: Client Service Specialist Location: Ras Al Khaimah ROLE PURPOSE: - Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and enhanced customer experience. RESPONSIBILITIES: - Handling customers feedback and complaints received...

About The Company RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including personal and business banking, credit cards, loans, investment services, and wealth...

Inbound Operations Executive - DMC OperationsAbout the job Inbound Operations Executive - DMC Operations Key Responsibilities: Handle all inbound tour operations, including planning and executing itineraries for FITs and group tours Respond to inbound queries, prepare quotations, and customize packages as per client needs Coordinate with hotels, transport providers, guides, and activity...

- Handle customer feedback and complaints received via voice channel – Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced, appropriate approach and enhanced customer experience. RESPONSIBILITIES: - Handling customer’s feedback and complaints received via voice channel – Call Centre (Inbound complaint campaign) in accordance to set...

Overview About RemotePass RemotePass is a global fintech and workforce management platform that helps companies hire, manage, and pay distributed teams in compliance with local regulations across multiple countries. We work with fast-growing startups and scaleups, partnering closely with founders, executives, and investors to support international growth. Mandates & Metrics - Turn around...

Role Customer Care Specialist Location Ras Al Khaimah Role Purpose - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Main Responsibilities - Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. - Proactively offer customer to register IVR and SMS service...

Description Role : Workforce Management & Operations Manager Location : Ras Al Khaimah Role Purpose: To manage and lead the MIS Team as well as the Team of Work Force Management Analyst for all sites as well as the outsourced operations. This role is critical as it involves important areas of the business which determines the effectiveness and efficiency and quality of the daily contact center...

Overview Role: Client Service Analyst Location: Ras Al Khaimah ROLE PURPOSE: - Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and enhanced customer experience. RESPONSIBILITIES - Handling customers feedback and complaints received via...