full time call requests jobs in Ras al-Khaimah

Apply for the Agent - Call Center Operations role at Wynn Al Marjan Island. About Wynn Al Marjan Island On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island is an opulent beachside destination offering 1,530 rooms, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa. Located less than 50 minutes from Dubai International Airport, the integrated...

| | || --- | --- || Location | Ras al-Khaimah, United Arab Emirates || Qualifications | None / No Formal Education || Experience | No Experience / Fresh |## Job OverviewWynn Al Marjan Island is seeking an Agent to join the resort’s Call Center Operations team. This role involves answering incoming calls, assisting guests with reservations and inquiries, and ensuring high-quality Forbes Five Star...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities: Reservations: - Handle individual and group room reservation requests via phone email or other channels. - Accurately enter bookings into the reservation system (e.g. Opera PMS). - Provide information about room types rates promotions and availability. - Upsell rooms and services to...

Job Purpose - Assist in completion of all police & Legal request as per SOP by providing operational services and support. - Receive fraud related enquires and investigate the case with required details like FAB card (Debit/Credit /prepaid card transaction) Account related transaction/ Pay it Wallet transaction CC TV footage request by coordinating with internal FAB fraud departments and...

Digital Marketing Coordinator vacancy in Ras-al-Khaimah UAE Job Type: Full Time. Wage: Up to AED 2,000.00 monthly. Overview This posting seeks a Digital Marketing Coordinator in Ras-al-Khaimah, UAE. The original listing includes a wide range of skills and roles and requests applicants to submit their CV via WhatsApp. The description contains several unrelated postings and boilerplate sections...

Job Purpose: The Facilities Operations Executive plays a key role in supporting the Asset and Property Management teams by ensuring efficient communication and service coordination with tenants owners and customers. This position is responsible for assisting with daily operational matters handling various tenantrelated requests and providing consistent administrative support. The role also acts...

| | || --- | --- || Location | Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates || Qualifications | None / No Formal Education || Experience | No Experience / Fresh |## Job OverviewA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.## Company...

Description POSITION SUMMARY Greet guests upon arrival and articulately explain details and amenities available. Respond to guest requests for special arrangements or services (e.g. unpacking dry cleaning press guest garment shoeshine assist with reservations and transportation) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique...

- Consistently offer professional friendly and engaging service. - Assist in the day-to-day operations of thePeople & Culture department. - Maintaining flow of documents & ensuring they are as per Hotel policies. - Prioritize all telephone calls and in-person visitors scheduling appointments as required. - Provide all office administration duties such as written correspondence mail photocopying...

- Answer all incoming and internal calls promptly professionally and in accordance with luxury service standards - Provide accurate information about resort facilities services events dining options and operating hours - Handle guest requests efficiently and route them to the appropriate department (Housekeeping Front Office Concierge Engineering etc.) - Take and relay wake-up call...

Description POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment including cleaning and lubrication. Visually inspect tools equipment or machines. Carry equipment (e.g. tools radio). Identify locate and operate all shut-off valves for...

- Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer Log - Report broadband and telephone equipment defects to the relevant vendors - Attend to complaints and enquiries referred to by Communications Assistant - Highlight important events special instructions and information to the team - Handle follow ups passed...

Description POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions perimeter alarm system duress alarms and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency...

- To attend and handle all guest requests received for internal services as per the hotel standards and procedures. - To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards. - To ensure that all guests enjoy their stay being offered the finest personal service. - To respect the privacy of the guests and the confidentiality of the information. - To...

- To provide a personalized service to all the guests fully aware and following the hotel standards and procedures. - To assist the Inspired Meetings teams and any other department in guest relation needs or pre-event arrangements. - To personally welcome guests and escort them to their rooms outlets or other public areas as requested. - To offer welcome drinks and towels to check-in guests at...

- To attend and handle all guest requests received for internal services as per the hotel standards and procedures. - To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards. - To ensure that all guests enjoy their stay being offered the finest personal service. - To respect the privacy of the guests and the confidentiality of the information. - To...

- To attend and handle all incoming and outgoing room reservation requests as per the hotel standards and procedures. - To attract guests and to enhance their loyalty providing a distinctive service Talent & Culture tough communication and sales skills in order to improve the hotels image and to increase revenue. - To recognize potential clients and to transmit information to the Sales...

- Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer Log - Report broadband and telephone equipment defects to the relevant vendors - Attend to complaints and enquiries referred to by Communications Assistant - Highlight important events special instructions and information to the team - Handle follow ups passed...

- Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer Log - Report broadband and telephone equipment defects to the relevant vendors - Attend to complaints and enquiries referred to by Communications Assistant - Highlight important events special instructions and information to the team - Handle follow ups passed...