Business Development Manager – BPO & Call Center Division Job Title: Business Development Manager – BPO & Call Center Division Location: Dubai, UAE Employment Type: Full-Time About the Role We are seeking a high-performing Business Development Manager to take full responsibility for driving sales and business growth across our BPO and Call Center division. The ideal candidate must have...
Head of Business Development – CRM / BPO (MENA & GCC) We're Hiring: Head of Business Development – CRM / BPO (MENA & GCC) Trenkwalder is expanding its CRM & BPO services across the MENA & GCC, and we're looking for a senior commercial leader to drive our regional growth. About this role This role is for someone who: Has a strong regional network Knows CX, Contact Centers, and BPO inside...
HR Executive BPO Customer Service Industry Location Dubai UAE Experience 2-4 Years BPO Customer Service HR Experience Job Type Full-Time Availability Immediate Joiners Preferred About the Role Are you an HR professional with a passion for people and a knack for efficiency We re looking for a dynamic and detail-driven HR Executive to join our team in Dubai In this role you ll play a key part in...
Roles and Responsibilities:- Attend networking events, community events and hearings to generate leads- Market Research to develop warm leads- Vet lead list for warm and cold leads- Identify prospects that fit the target demographic- Use product knowledge to showcase the solutions that our company can offer to prospects- Up sell additional products as need arises- Use database, CRM, or other...
We are seeking a proactive and experienced Assistant Production Manager to support the overall production operations in our facility. Responsibilities - Attracts potential customers by answering product and service questions. - Process orders & sending quotations. - Coordination with Designers, Production & Logistics Team. - Prepare correspondences and fulfill customer needs to ensure smooth...
Job Description Location: Dubai, UAE SourceIt is a recruitment, HRO, outsourcing/BPO, and HR support solutions provider serving businesses across the UAE, GCC, and Egypt. Position: Account Manager (Account Success Manager) – Full-time / Part-time (Hybrid) Role Summary We’re hiring an Account Manager (Account Success Manager) in Dubai to own end‑to‑end client relationships from onboarding...
A financial services company in Dubai is seeking a Call Center Supervisor / BPO Trainer to enhance agent performance and ensure adherence to quality standards. The ideal candidate will design and deliver impactful training programs for customer service and sales teams. Qualifications include a Bachelor's Degree and at least 5 years of experience in call center operations. This full-time role...
Job Title: Talent Acquisition Specialist Location: Ajman, United Arab Emirates (with occasional travel to Dubai upon management request) Industry: BPO / Contact Center Type: Full-Time Salary: 6,000 - 6,500 AED Job Summary: We are looking for a bilingual (Arabic-English) Talent Acquisition Specialist to support our HR operations, primarily based in Ajman, with occasional duties in Dubai as...
Overview The Visa Commercial Solutions (VCS) team is a world‑class commercial organization experiencing high double‑digit growth as we expand into new payment flows and continue to grow our core card solutions. VCS works closely with Financial Institutions and Fintechs to bring payment solutions and associated services that meet the needs of Small Businesses, Growth Corporates, Large...
Job Title: Project Manager – Visa Application Services (VAS) Location: UAE Company: VAS Employment Type: Full-Time Role Overview VAS is seeking an experienced Project Manager – Visa Application Services (VAS) to lead the planning and delivery of end-to-end projects related to the setup, transition, and operation of Visa Application Centres (VACs) globally. Based in the UAE, this role will...
JobDescription—AccountManager(AccountSuccessManager) Location:Dubai,UAE Type:Full-time–Part time (Hybrid) SourceItsupportsbusinessesacrossUAE,GCC,andEgyptwithRecruitment,HRO, AboutSourceIt outsourcing/BPO,andHRsupportsolutions.Weworkwithfast-movingclientswhoexpect speed,quality,andstrongaccountownership. RoleSummary We’rehiringanAccountManager(AccountSuccessManager)inDubaitoownclient...
Associate Director Delivery The Associate Director – Service Delivery is responsible for leading multi-site or multi-client operations within the organization and ensuring best-in-class service delivery. This role oversees service performance, client relationships, operational excellence, and achievement of contractual SLAs/ KPIs. The Associate Director acts as the strategic bridge between...
Join to apply for the Associate Director Delivery role at Concentrix. Responsibilities - Service Delivery & Operations Management - Oversee day‑to‑day delivery of services across multiple programs or locations. - Ensure SLA/KPI adherence, process compliance, and performance consistency. - Lead capacity planning, forecasting, and resource optimization for assigned accounts. - Client Relationship...
Job Summary West Avenue Services is hiring female Telemarketing Representatives in Dubai If you have a minimum of 1 year of experience in telesales telemarketing or BPO and can speak English and Tagalog Hindi is a plus we want to meet you Key Responsibilities Make outbound calls to potential customers Present and explain company services Set appointments and follow up on leads Update customer...
Business Development Manager – BPO & Call Center Division Job Title: Business Development Manager – BPO & Call Center Division Location: Dubai, UAE Employment Type: Full-Time About the Role We are seeking a high-performing Business Development Manager to take full responsibility for driving sales and business growth across our BPO and Call Center division. The ideal candidate must have...
| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | Bachelor’s Degree || Experience | 5 Year+ |## Job OverviewAetram Finserv is seeking a Call Center Supervisor / BPO Trainer to design and deliver impactful training programs for customer service and sales teams in Dubai. The ideal candidate will enhance agent performance, improve customer satisfaction, and ensure...
Team Leader/Subject Matter Expert - Contact Center Job Description As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client/s. You will coach, support and develop your team, build their abilities and drive continuous improvement...
A leading global service provider is looking for an Associate Director Delivery to oversee service operations and client relationships. The role requires 10-15+ years in BPO operations, with significant leadership experience. Candidates should possess strong analytical skills, a Bachelor's degree (MBA preferred), and a successful track record in managing cross-functional teams to achieve revenue...
Job Title Associate Director Account Management Job Description The Associate Director, Account Management leads and grows a portfolio of corporate global accounts. This Corporate Sales Professional actively engages with clients to sell new products, solutions, and services to existing clients across the retail, automotive, travel, healthcare, banking and finance, and hospitality industries....
Job Title: Operations Manager – Customer Relations Centre The Operations Manager – Customer Relations Centre will oversee the end-to-end management of client’s multi-brand contact center, supporting all maisons to deliver a seamless, luxury-grade customer experience. This role combines operational leadership, transition/change management, and stakeholder engagement, ensuring every client...