Maintain high levels of customer satisfaction by dealing with member/client enquiries in an effective and timely manner. To offer the highest possible level of service to all our clients thereby assisting in retaining existing business and improving our persistency levels by maintaining excellent productivity and accuracy. MAIN FUNCTIONS AND RESPONSIBILITIES - Respond to all client enquiries...
Description Role: Customer Service Officer Location: Abu Dhabi Role Purpose: - Deliver excellent customer service in accordance with agreed standards. Key Accountabilities - Responsible to close customer complaints and ensure that customer is satisfied with the service provided - Ensure TAT is adhered to and where possible exceed customer expectations - Ensure customer is constantly...
Company Description Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole. Join us and leave your mark on the industry. Let's work together to achieve great things...
We are currently looking for a Customer Service Officer for our UAE operations with the following terms & conditions. Job Purpose To provide end-to-end operational and administrative support for the Customer Experience Department by executing manual process-driven tasks related to complaints handling, quality assurance, reporting and documentation. The role ensures accurate data entry, system...
Customer Service Officer – Non-Motor - Abu Dhabi Job Description Responsible for underwriting, placement, and servicing for new clients, as well as managing existing clients. Eligibility Criteria : Placement: - Develop strong relationships with underwriters and operational staff in the insurance market to enhance collaboration and maximize business opportunities. - Ensure successful...
Overview HIRING CUSTOMER SERVICE EXECUTIVES IMMEDIATELY FOR OUR OFFICE IN BUSINESS BAY, DUBAI. Salary: 3000 - 3150 AED (Monthly) + good commissions paid weekly. This is an office job, no field work and no selling. Location: Dubai, UAE (Business Bay). You must be available in Dubai/UAE to attend the interview in person. This is a direct company and you do not pay any charges or fees to...
- Division: Personal, Wealth & Business Banking Company Description Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole. Join us and leave your mark on the...
This role involves providing multi-channel customer service support through toll-free calls, emails, live chats, and social media ensuring excellent service and resolution of customer inquiries. The position includes outbound survey calls capturing and registering customer data, generating sales leads, and coordinating service appointments. The role requires effective use of the Genesys Contact...
Salary : 5500 AED Industry : Aviation Last Date : December 26, 2025 Location : Office 101, Business Tower, Sheikh Zayed Road, Dubai, UAE Position Title : Customer Service Officer Employment Type : Full-Time Role Overview You will assist passengers throughout their travel journey, handling check-in, boarding, inquiries, and service support while ensuring a smooth, professional airport...
Position Overview: We are in search of a diligent and professional Customer Service Officer who will be responsible for handling client communications, providing solutions to their concerns, and guaranteeing top-notch service. The candidate must possess superb communication, problem-solving abilities, and a strong customer-oriented approach. Role Objective: The Customer Service Officer will be...
Abu Dhabi, United Arab Emirates Customer Service About the job Customer Service Officer-UAE National We are seeking a motivated and professional Emirati Customer Service Officer to join our team in Dubai or Abu Dhabi. The ideal candidate will act as the first point of contact for our clients, ensuring a seamless and satisfactory customer experience. Key Responsibilities: - Provide outstanding...
Contact Number / Email: [email protected] Experience Level: Management Employment Type: Full-time Customer Service Officer Customer Service Officer Job Summary Looking for a Customer Service Officer in Dubai, United Arab Emirates (UAE) Job Key Details - Respond to all calls from the clients and provide them with the required information - Prepare and share our correspondence, reports...
We are seeking a detail-oriented and proactive professionals to manage end-to-end processing of insurance policies across divisions - Motor/Non-Motor (General)/Medical etc. The ideal candidate will ensure seamless policy administration, timely renewals, and compliance with regulatory standards while delivering exceptional customer service. Key Responsibilities - Policy Administration: Manage...
To maintain a high standard of customer service at the site and deal with all the customer is a highly professional and cordial manner. To keep the counter uncluttered and clean and to give top priority to the work. Divert customers to VIP Service section (Up-selling) to generate revenue. Responsibilities Receiving Customers by Greeting, Welcoming them. Guide & clarify the queries as per the...
A leading bank in the UAE is looking for an Officer- Customer Service to enhance customer experiences in Dubai. Applicants should have a High School diploma and at least 2 years of experience in the banking industry. Key responsibilities include selling banking products, processing customer inquiries, and ensuring satisfaction levels meet targets. Fluency in English and Arabic is required. The...
Role: Customer Services Support Officer Location: Abu Dhabi Role Purpose: Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role: - Opening and closing applicant on time. - Ensure proper implementation and follow up with timely. - Prepare finance applications and obtain necessary approvals. - Performed efficient troubleshooting of issues. -...
Seniority level Entry level Employment type Full-time Job function Other Responsibilities Maintain a high standard of customer service at the site and deal with all customers in a highly professional and cordial manner. Keep the counter uncluttered and clean and give top priority to the work. Divert customers to VIP Service section (Up-selling) to generate revenue. Receiving customers...
Maintain high levels of customer satisfaction by dealing with member/client enquiries in an effective and timely manner. To offer the highest possible level of service to all our clients thereby assisting in retaining existing business and improving our persistency levels by maintaining excellent productivity and accuracy. MAIN FUNCTIONS AND RESPONSIBILITIES - Respond to all client enquiries...
Overview Role: Customer Services Support Officer Location: Dubai Role Purpose: Deliver Excellent customer service in accordance with agreed standards Key Accountabilities - Opening and closing applicant on time. - Ensure proper implementation and follow up with timely. - Prepare finance applications and obtain necessary approvals. - Performed efficient troubleshooting of issues. - Ensure TAT...
Description Role: Customer Service Officer (Outsource) Location: Abu Dhabi Role Purpose 1. Attend tenants (private and from government entities) in order to facilitate in issuing new leases, renewing existing leases, termination of leases, issuance of Tawtheeq (Municipality) contracts. Attending tenants with their various kind of multiple requests and complaints etc. 2. Work according to...