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virtual call center jobs in Dubai
To lead and oversee day-to-day call center operations for Farnek, Hitches & Glitches, and HITEK, ensuring exceptional customer service and operational efficiency. The role requires strong leadership in managing service workflows in facilities management and home services, while driving digital transformation through AI-powered tools and platforms. Key Responsibilities - Supervise daily call...
Overview Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures. Responsibilities - Answer inbound calls...
Overview The Call Center Team Lead in the automotive industry is responsible for overseeing the daily operations of a customer service team, ensuring high levels of customer satisfaction, and aligning team performance with company goals. The role involves managing a team of customer service representatives (CSRs) handling inquiries, service requests, and complaints related to purchase and sale...
Contact Number / Email Email: info.hatteng.llc(at)gmail(dot)com Education Level High school - Secondary School Experience Level Entry level Employment Type Full-time Customer Service And Call Center Customer Service And Call Center We are hiring an Asian Customer Service Representative and Asian Call Center to manage customer queries and complaints. - Maintaining a positive, empathetic and...
We are hiring Call Center Sales Agent with experience in the aesthetic or beauty industry to join our growing team. The ideal candidate is confident on the phone, skilled in sales conversion, and able to communicate fluently in multiple languages while delivering an excellent client experience. You will handle inbound and outbound calls, consult potential clients about aesthetic services, and...
Company Description Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent, and your success is our success. Accelerate your growth as you help us reach our goals and advance your...
About the Role: Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management. The ideal candidate will have prior experience in handling community or resident-related inquiries, and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service. This role is perfect...
Overview The Training Manager will lead the design delivery and continuous improvement of training programs for Arabic-speaking call center teams. This role ensures that agents are equipped with the skills, knowledge and service mindset required to deliver exceptional customer experiences. The ideal candidate is an Emirati national with strong facilitation skills, deep understanding of call...
A professional recruitment agency is seeking individuals for a customer service role within a government entity call center. Responsibilities include handling customer inquiries, maintaining records, and meeting performance targets. Candidates should possess strong communication skills, have a customer-focused attitude, and must be Emirati. This position requires flexibility to work shifts and...
A global fitness solutions company is seeking a Technical Call Center Specialist in Dubai. The role requires 1-2 years of experience in a call center or customer service environment, strong communication and active listening skills, and familiarity with CRM systems. Responsibilities include resolving client issues promptly, managing customer feedback, and ensuring customer satisfaction. A...
A dynamic startup in Dubai is seeking a motivated Business Operations Manager to support daily call center operations and enhance team performance. The ideal candidate will possess a startup mentality, be execution-focused, and have proven experience in high-volume environments. Responsibilities include overseeing call center operations, monitoring KPIs, and resolving operational issues swiftly....
A corporate services firm in Dubai is seeking Call Center Agents who will leverage their hospitality experience in a professional environment. In this role, you'll handle customer calls, resolve inquiries, and maintain records while delivering exceptional service. We offer fixed working hours, career development opportunities, and corporate benefits like health insurance and generous leave. If...
A leading healthcare organization in Dubai is seeking a Call Center Executive to manage inbound and outbound calls efficiently. The candidate should have a Bachelor’s Degree, preferably in a Medical or Healthcare field, and 2-3 years of relevant experience. Responsibilities include handling customer inquiries, upselling services, and maintaining accurate call logs. Achieving performance targets...
An education organization in Dubai is seeking enthusiastic customer-oriented individuals for a call center position. Responsibilities include handling inbound and outbound calls, assisting families with inquiries about admissions, and ensuring satisfaction. A Bachelor's degree is mandatory, and prior customer service experience is advantageous. Candidates should possess excellent communication...
Technical Call Center Specialist - Arabic Speaker Location: Dubai, DU, AE Function/Branch: Others Type of contract: Permanent Employee Our Company Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity,...
A prominent training organization in Dubai is seeking a Training Manager to lead the development and delivery of training programs for Arabic-speaking call center teams. The ideal candidate must be an Emirati national with robust facilitation skills and deep call center operational knowledge. Responsibilities include assessing training needs, creating impactful learning materials, and coaching...
Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: Handle inbound and outbound customer calls efficiently and professionally. Provide...
Industry: Corporate Services / Customer Experience/ Hospitality Salary: up to 7,000 AED depending on qualifications and experience (final offer to discuss upon selection) Step Into Corporate—Bring Your Hospitality Expertise With You Are you a hotel professional ready to trade the lobby for a laptop? We value the exceptional customer service skills honed in the hospitality industry and offer a...
Responsibilities - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell the services - Entering accurate and detailed data into the system - Meeting key performance...
A leading automotive company in Dubai is looking for a Call Center Team Lead to oversee operations in the customer service department. The successful candidate will manage a team of customer service representatives, ensure high levels of customer satisfaction, and implement effective processes for service delivery. This role requires strong leadership skills, knowledge of the automotive industry,...