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full time telephone operator jobs in Dubai
Responsibilities - Consistently offer professional friendly and engaging service - Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. - Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice. - Take ownership of the callers request and ensure follow up according...
Telephone Operator – Accor Join to apply for the Telephone Operator role at Accor. Company Description: Accor is a pioneer in responsible hospitality, gathering more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Each brand has its own personality, yet all share a common ambition: to keep innovating and challenging the status‑quo. Job...
Get AI-powered advice on this job and more exclusive features. A Switchboard Telephonist accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. What will I be doing? As a Switchboard Telephonist, you will accept, deliver and respond to Guest...
Job Purpose This position is responsible for performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotels standards. Primary Responsibilities - Process all incoming and outgoing calls accurately and courteously - Ensure smooth internal telecommunication as per Hotel Standards - Record and control wake-up calls...
A luxury hotel in Dubai seeks a Telephone Operator to be the first voice guests hear. The role involves answering and transferring calls, processing guest requests, and ensuring seamless communication between departments. Candidates should possess excellent communication skills and prior experience in a luxury hotel environment. A flexible schedule and the ability to handle confidential...
Key Duties and Responsibilities Receives guest calls in a professional and friendly manner ensuring guest expectations are always exceeded Maintains effective communication with all related departments to ensure smooth service delivery To handle every query in a polite and courteous manner To ensure total guest satisfaction by ensuring message taking is correctly Ensures any faults or...
Key Responsibilities Handle all incoming and outgoing calls in line with hotel telephone standards and policies Assist guests with information requests and message taking ensuring accuracy and courtesy at all times Direct calls to the appropriate departments or team members efficiently Maintain accurate records of wake-up calls and ensure timely follow-through Respond promptly to guest inquiries...
Job Number 22190195 Job Category Rooms & Guest Services Operations Location Le Méridien Dubai Hotel & Conference Centre, Airport Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management --------------------------------------------------------------- Answer, record, log, and process all guest...
What you will do Guest Reception Check-In Check-Out Greet guests warmly and ensure a seamless check-in check-out experience Verify guest details assign rooms and provide information about hotel facilities and services Handle any special requests or concerns from guests during check-in and check-out Reservations Management Manage reservations update booking details and assist guests with booking...
Overview Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring,...
Overview Job Description The Patient Administrator is a pivotal role within healthcare facilities, responsible for ensuring smooth and effective operations by managing and coordinating patient-related administrative tasks. This position involves substantial interaction with patients, medical staff, and administrative professionals, requiring a strong focus on delivering excellent patient...
Overview Role: Executive Assistant & Office Manager Location: Dubai Position type: Full time, permanent MS AML has been established in the DIFC and regulated by the DFSA since 2014. We are currently a growing office of ten. We trade in a highly regulated environment producing and underwriting business for MS Amlin. This role is a key hybrid role that covers many disciplines and requires...
Job Number 23108011 Job Category Rooms & Guest Services Operations Location Al Maha a Luxury Collection Desert Resort & Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management 1. POSITION PURPOSE** Speaks clearly, distinctly, and with a friendly, courteous...
A Cluster Telephone Operator is responsible for handling incoming and outgoing calls providing information taking reservations and assisting guests with their inquiries and requests. A telephone operator in a hotel plays a crucial role in providing excellent customer service and ensuring guests have a positive experience during their stay. - Answer incoming calls promptly and professionally. -...
Place outside calls and answer the switchboard in accordance with agreed departmental standards. Telephone guests in accordance with their wakeup call requests in line with prescribed standards and to inform Security if the guest does not answer the call. Provide inland and international calls for guests as required and to administer and charge these as per procedure. Fully conversant with all...
A prestigious hospitality company in Dubai seeks an experienced guest communicator to manage calls, coordinate room service, and maintain a friendly rapport with guests. The ideal candidate has 1-2 years in a public contact role, strong English communication skills, and a detail-oriented approach. This full-time position emphasizes multitasking in a dynamic environment, essential for ensuring...
A leading hospitality company in Dubai is seeking a full-time Telephone Operator to provide exceptional guest service. The ideal candidate must fluently speak Arabic and have prior experience in similar roles. Responsibilities include answering calls, assisting guests with inquiries, and maintaining confidentiality. Strong interpersonal skills and the ability to work under pressure in a...
PURPOSE OF POSITION To operate and monitor all systems including CCTV within the control room in a professional and efficient manner. To ensure integrity accuracy and confidentiality of all information gained by compliance with Raffles quality standards and legislation. KEY ROLES & RESPONSIBILITIES - To operate and monitor all systems within the control room in an efficient manner ensuring...
Welcome Centre Operator (WCO) The WCO ensures that all calls received are answered quickly and that a prompt follow up is done correctly. Their tone of voice politeness & dynamism must be outstanding. The WCO is the voice of the hotel and is the first point of contact with the guest. The WCO must be polyvalent when working as a telephone operator. When she/he has to deal with Call Centre issues...
THE MISSION Our customers and our teams are in good hands with you. You are the responsible of the catering department (restaurant bar and work/event spaces). In charge of developing the profitability of each outlet you also participate in the engineering of the menu and the setting of menu prices. You recruit supervise direct & coordinate all the restaurant staff while taking on many other...