full time customer management jobs in Dubai

Overview About KnowBe4Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with...

At a Glance: 👨💻Position:Senior Manager – Customer Experience 👫Team:Customer Experience & Operations 📍Location:Dubai, United Arab Emirates 📄Contract:Full-time 🏢Type:On-site 💷Benefits:Competitive package with performance incentive About Us 🥇 AtIdealz Holding, we’re redefining retail with our unique“Shop & Win”model — transforming everyday shopping into extraordinary experiences 🎉. With a...

Company Description Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions. The world of SEGULA...

We are seeking a detail‑oriented Customer Experience Manager to support our Customer Experience Team. The ideal candidate will work closely with stakeholders to analyse customer insights, identify trends, and develop data‑driven recommendations to enhance customer satisfaction and engagement. Responsibilities STRATEGIC - Lead CX transformation and implementation across selected business units,...

Overview Customer Success/ Account Manager- UAE Based Dubai or RAK with travel across UAE Permanent/ Full time contractor Salary dependent on experience: Base OTE At Soluis we create engaging experiences beyond the boundaries of imagination that deliver a positive and lasting impact. We work with world leading organisations focusing on real estate leveraging appropriate technology to engage...

About the company we're hiring for currently: UAE-based pioneer delivering customer-centric experiences and unparalleled opportunities through cutting-edge technology, with six innovative tech ventures across the globe. Job Description: We are seeking a Senior Manager – Customer Experience (CX) who will lead and enhance the customer experience across all touchpoints with The Company. This role...

Overview Job Title - Customer Success Manager Location - Dubai Job Type - Full Time About DoubleTick: DoubleTick is a Multi-Number Conversational Intelligence and WA CX Platform designed to enable Frontline Executives, Sales Teams, Relationship Managers, Dealerships, Retail Stores WhatsApp Handles and centralise, govern, automate and scale Customer Experience using Business Messaging on...

Dubai Holding’s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai’s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centers, mosques, schools,...

Location Dubai, United Arab Emirates Employment Type Full time Department Revenue & Operations About the role As Lean scales into a multi-product, verticalized GTM organisation, we’re hiring a Principal Customer Success Manager (CSM) to anchor and scale our Remittance vertical alongside the Head of GTM - Remittance. This role owns the post-sale lifecycle, expansion strategy, and...

Overview (Sr.) Sales Manager - Customer Success role at Supermicro Job Summary Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be in charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, support & delivery performance. Essential Duties And Responsibilities - Set goals for...

A leading customer service firm in Dubai is looking for a Manager - Customer Concerns & Resolution. The successful candidate will oversee complaint management, enhance customer satisfaction, and streamline processes to minimize escalations. With a minimum of 4-6 years of experience in customer service, particularly in a managerial role, the ideal candidate will hold a Bachelor’s degree in a...

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | Bachelor’s Degree || Experience | 5 Year+ |## Job OverviewTalents Tide is seeking a Manager for Customer Concerns & Resolution to improve customer satisfaction and reduce escalations by analyzing root causes and implementing process improvements. The role reports to the Director – Residential Customer Relations and is...

A leading entertainment venue in Dubai urgently seeks a Branch Operations Manager to oversee daily operations, manage staff, and enhance customer service. The ideal candidate possesses experience in leisure management, strong leadership skills, and a proactive approach. Responsibilities include ensuring operational efficiency, managing budgets, and identifying process improvements. This is a...

Head of Customer Relationship Management Direct message the job poster from Genius HRTech Limited “Connecting great people with jobs they love” -Global Executive Search | Leadership Hiring The role holder will be responsible for leading the company's Salesforce-driven customer relationship management strategy across residential, hospitality, and mixed-use developments, prioritizing the...

We are looking for a Customer Support Manager to lead and elevate our customer service operations ensuring a seamless and satisfying experience for every client interaction. This role is central to building trust resolving issues efficiently and driving service excellence across our customer touchpoints. The ideal candidate brings a proactive mindset strong leadership qualities and a passion for...

Manager - Customer Concerns & Resolution Job Title: Manager - Customer Concerns & Resolution Reporting to: Director - Residential Customer Relations Location: Dubai (full time and on-site) Job Purpose: The job holder will be responsible for resolving customer complaints, improving satisfaction, and reducing escalations by analyzing root causes and implementing process improvements. Key...

Job Description Job Title Customer Success Management Specialist The Customer Success Management Specialist drives customer relationships post-sale, ensuring adoption and value realization of Amadeus solutions. The role focuses on building strong post-sales partnerships, supporting renewals, and identifying growth opportunities, while closely collaborating with Sales and internal teams. CSM...

A leading virtual engagement firm is seeking a proactive Customer Success / Account Manager in Dubai or RAK. You will be the primary contact for clients, managing relationships to ensure smooth adoption of their immersive installations. Ideal candidates have 3+ years of experience in account management within architecture or creative media and hands-on knowledge of Unreal Engine. This role offers...

| | || --- | --- || Location | Dubai, Dubai, United Arab Emirates || Qualifications | Bachelor’s Degree || Experience | 5 Year+ |## Job OverviewWe are looking for a Customer Support Manager (CSM) with a strong Field Representative background to support in-service activities for a wide-body fleet operated by a leading airline in the Middle East. Based full-time in Dubai, you will manage customer...

Customer Success Manager – UAE To be based in United Arab Emirates Permanent or full time contractor role To start asap At Soluis we create engaging experiences beyond the boundaries of imagination that deliver a positive and lasting impact. We work with world leading organisations focusing on real estate leveraging appropriate technology to engage audiences using real-time games platforms...