Customer Service Supervisor jobs in Dubai

Role Overview We are looking for a friendly and customer-focused Customer Service Executive to handle customer inquiries, resolve issues, and ensure an excellent service experience across all communication channels. The ideal candidate is patient, professional, and passionate about helping customers. Key Responsibilities - Respond to customer inquiries via phone, email, chat, and social...

A leading retail firm located in Dubai seeks a Customer Care Supervisor to support management in achieving departmental objectives. In this hybrid role, you will provide training to team members, monitor performance, and assist customers with key queries and solutions. The ideal candidate should have strong communication skills and experience in customer service management, focused on enhancing...

Overview Job Purpose: With over 40 years of global trading experience, SkyCargo connects people and businesses to a world of incredible opportunities. In this role you will placed in a Contact Center environment to provide SkyCargo customers with a high standard of customer service at the import and export counter and express counter in the provision of information related to cargo products,...

Customer Service Associate | Candylicious Dubai Full time ONSITE Job description ABOUT THE COMPANY: Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Social House, Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Caya, Two Bistro, Karak House, Parka, Social House, Gia, Markette,...

Overview Job Title - Head of Customer Services (Fin Tech) About the Role We are seeking an experienced and customer-focused leader to head the Customer Service division for a fast-growing FinTech organisation. The Head of Customer Service will be responsible for developing and executing customer experience strategies, leading multi-channel support operations, and driving service excellence...

A retail supermarket in Dubai is seeking a reliable team member to manage cashier operations and shelf organization. This role involves operating the cashier counter, assisting customers, and maintaining store cleanliness. The candidate should possess good English communication skills and some retail experience. Starting salary is AED 2,500 per month with opportunities for performance-based...

Senior Service Associate, CCU.Injaz - CXC - RBG - Customer Care Unit.41.Client Experience and Conduct GroupHandling all escalated unstructured and complex customer complaints effectively in a timely manner. Conduct root cause analysis and suggest preventive and corrective measures. To manage high-risk related queries and complaints handling end-to-end (Social Media, Regulatory, Head mailbox...

A progressive retail company in the United Arab Emirates is looking for a customer-focused retail associate to provide excellent service and support store operations. The ideal candidate should have at least 2 years of experience in retail sales, strong verbal communication skills, and an understanding of market trends. Responsibilities include assisting the Store Manager, complying with pricing...

A global hospitality leader in Dubai seeks a Restaurant Supervisor to oversee operations in their specialty dining area. You will lead and develop a team of Waiters and ensure the delivery of exceptional service while maintaining high standards. The ideal candidate has 1-2 years of supervisory experience in a luxury setting and possesses excellent leadership and communication skills. This...

A leading global well-being company in Dubai is seeking a Store Supervisor to enhance sales and manage operations. The role requires leading a retail team and achieving annual sales targets. Candidates should have 6-8 years in retail operations, including supervisory experience. Strong leadership and customer service skills are essential. The position offers career growth opportunities and a...

About Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services. As we continue to grow, we are looking for a skilled Customer Service Manager...

We are seeking a detail-oriented and proactive professionals to manage end-to-end processing of insurance policies across divisions - Motor/Non-Motor (General)/Medical etc. The ideal candidate will ensure seamless policy administration, timely renewals, and compliance with regulatory standards while delivering exceptional customer service. Key Responsibilities - Policy Administration: Manage...

A leading international bank in Dubai is seeking a Retail Service Manager who will play a key role in ensuring exceptional customer service and operational efficiency. The ideal candidate will support frontline teams managing customer queries and complaints while implementing process improvements to enhance the customer experience. Strong leadership, problem-solving skills, and stakeholder...

We have an opening for a TEMPORARY POSITION for 3 months for the position of Tele sales agent with a strong sales background and excellent communication skills. Job Description. - Reach out to existing and potential customers to present our product and service offering - Address any questions or issues customers may have - Offer solutions based on clients' needs and capabilities - Direct...

About Us As a leader in luxury retail in the Middle East, Al Tayer Group’s retail division, Al Tayer Insignia, manages a portfolio of some of the world’s most prestigious luxury brands across fashion, jewellery, home, and department store categories. Complementing its strong presence in luxury retail, Al Tayer Insignia has expanded into lifestyle retail, representing leading brands across...

Overview Join StoneX Bullion A Global Leader in Precious Metals. StoneX Bullion part of a Fortune 50 Nasdaq‑listed company is one of Europe’s largest online precious metals traders. We specialize in gold, silver, platinum and palladium serving customers worldwide with high-quality products and outstanding service. As a company built on strong values of integrity, customer focus and excellence...

A leading customer service provider in Dubai is seeking a Customer Service Advisor who is bilingual in English and Arabic. This role involves handling inbound calls, providing excellent customer service, and identifying sales opportunities. The ideal candidate will have at least 1 year of experience in a call center and a cheerful, professional demeanor. A graduate in any field is preferred, and...

A dynamic online pharmacy in Dubai is looking for a Customer Service Manager to lead their customer service team. This role focuses on improving customer satisfaction and loyalty by overseeing service operations and implementing effective policies. Candidates should have proven experience in customer service management, strong leadership skills, and a passion for exceptional customer service....

Job Title - Head of Customer Services (FinTech) About the Role We are seeking an experienced and customer-focused leader to head the Customer Service division for a fast-growing FinTech organisation. The Head of Customer Service will be responsible for developing and executing customer experience strategies leading multi-channel support operations and driving service excellence across digital...

A leading hotel chain in Dubai is seeking a dedicated supervisor for their bell desk operations. The ideal candidate has at least one year of supervisory experience in customer service, with strong communication and interpersonal skills. Responsibilities include overseeing transportation operations, training staff, and maintaining high service standards. The position requires organizational...