customer complaints jobs in Dubai

A prestigious semi-government entity in Dubai is seeking an experienced Manager in Customer Complaint Management to lead complaint resolution efforts. This role focuses on enhancing customer satisfaction and driving continuous service improvements. Candidates must possess a Bachelor's degree in Business and 4-6 years of relevant experience, along with strong communication and analytical skills....

A leading bank in the UAE is seeking a Senior Service Associate to manage and resolve escalated customer complaints effectively. The role involves conducting thorough root cause analysis, ensuring adherence to consumer protection regulations, and maintaining high service quality across all customer touch points. Candidates should have 3-5 years of experience in customer service within banking and...

About Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services. As we continue to grow, we are looking for a skilled Customer Service Manager...

A leading international bank in Dubai is seeking a Retail Service Manager who will play a key role in ensuring exceptional customer service and operational efficiency. The ideal candidate will support frontline teams managing customer queries and complaints while implementing process improvements to enhance the customer experience. Strong leadership, problem-solving skills, and stakeholder...

Overview Job Purpose: With over 40 years of global trading experience, SkyCargo connects people and businesses to a world of incredible opportunities. In this role you will placed in a Contact Center environment to provide SkyCargo customers with a high standard of customer service at the import and export counter and express counter in the provision of information related to cargo products,...

Who we are: GMG is a global well‑being company retailing, distributing and manufacturing a portfolio of leading international and home‑grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the...

We are seeking a Customer Relations Executive to join a dynamic real estate organization. The role is ideal for a customer-focused professional with experience in the real estate sector, particularly with property developers handling post-sales and property handover activities. The successful candidate will play a key role in ensuring a smooth handover process and maintaining strong, long-term...

| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | None / No Formal Education || Experience | 2 Year+ |## Job OverviewIDEMIA is seeking a Customer Relations Executive to execute customer contracts, maximize satisfaction through effective contract delivery, and promote revenue generation and profitability in Dubai, United Arab Emirates.## Company OverviewIDEMIA is a...

A financial institution in Dubai is seeking a dedicated Customer Service Representative to provide exceptional service. You will handle incoming calls, resolve complaints, and ensure customer satisfaction by adhering to service standards. The ideal candidate should possess excellent communication skills, a strong motivation to help others, and the ability to maintain confidentiality. This role...

- Compensation: AED 4,500 - AED 5,500 - monthly Company Description Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance...

The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships handling inquiries and complaints and promoting premium services. This position requires delivering personalized service resolving issues effectively and fostering member satisfaction and retention. Key Responsibilities Member Engagement and Support -...

A leading retail company in Dubai seeks a Sales and Customer Care Associate to enhance customer interactions and maximize sales opportunities. Ideal candidates will have a Bachelor's degree or Diploma, 2 years of customer service experience, and proficient communication skills in Arabic and English. The role involves managing customer inquiries, resolving complaints, and meeting productivity...

We are seeking a motivated and customer-oriented Customer Support Experience Officer to join our growing team. You will act as the primary point of contact for customers, providing support across phone, email, chat, and helpdesk channels. Your goal is to enhance customer satisfaction, resolve issues efficiently, and deliver a seamless service experience. Important: Only UAE citizens or legal UAE...

Responsibilities - Qualified Customer Service/Sales professional - Act as primary point of contact for clients - Correspond with clients via email and telephone - Provide high level customer service by attending to customer enquiries - Handle every call with excellent service - Resolve client complaints - Open to any nationality Compensation Salary 2200 to 3200 plus accommodation and...

Customer Service Executive - Emiratization This position is primarily responsible for handling corporate and personal accounts as well as addressing customer queries and complaints, while maintaining the highest standards of service quality. About the Role Key accountabilities include account opening, assisting the Manager, and customer. This position directly reports to Manager Customer. The...

We are seeking an experienced Manager Customer Complaint Management in Dubai to lead complex complaint resolution, enhance customer satisfaction, and drive continuous service improvements for our prestigious semi government entity. Key Responsibilities - Manage and resolve customer complaints end-to-end, ensuring timely and effective solutions. - Analyze recurring issues, identify root...

About Us As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home,...

A leading bank in the UAE is seeking a Senior Service Associate to manage and resolve escalated customer complaints effectively. The role involves conducting thorough root cause analysis, ensuring adherence to consumer protection regulations, and maintaining high service quality across all customer touch points. Candidates should have 3-5 years of experience in customer service within banking and...

We are seeking a Customer Service Executive to join a dynamic real estate organization. The ideal candidate will have a presentable personality, excellent communication skills, and relevant experience in the real estate sector, preferably with a property developer handling property handover and post-sales services. This role requires a customer-focused professional who can ensure a smooth and...

A global materials solutions company in Dubai is seeking a Customer Service Representative to manage customer accounts, ensure order fulfillment, and provide exceptional telephone support. The ideal candidate will possess a diploma and 2–3 years of relevant experience, alongside strong communication and organizational skills. Responsibilities include managing orders, resolving complaints, and...