advanced customer insight jobs in Dubai

CRM Executive & Customer Insights | Retail | M&S | UAE Job Requisition ID: 175030 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare;...

Amazon is looking for an experienced talented and detail oriented individual to join our Customer Experience and Business Trends team to support our business in Middle East Turkey and South Africa. Our team’s mission is to look around corners for innovations meaningful for Amazon customers. We obsess over ideas, activities and trends that could be differentiating for customers, bringing those...

Head – Customer insight Strategy & Development THIS IS WHAT AGILITY FEELS LIKE STRATEGY AND DEVELOPMENT Head – Customer Insights The Strategy team maps out where we’re going, what that means, and what it looks like whilst our Corporate Planning team ensures we prioritise investments across a broad range of competing priorities. Our Research teams analyse current and future operational...

Overview Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves live in the moment, learn about the world, and have fun together. The company’s three core products are Snapchat—a visual messaging app that enhances your relationships with...

A leading on-demand food delivery app in Dubai seeks a CX analyst to provide quantitative insights supporting customer experience operations. The candidate will utilize SQL to analyze data and create automated dashboards using BI tools like PowerBI and Tableau. The role demands 2 to 4 years of analytics experience, excellent SQL, and strong communication skills. An opportunity to impact customer...

JOB TITLE Manager – Customer Insights | MAF Retail | UAE Corporate Head Office ROLE SUMMARY The Manager – Customer Insights will play a critical role in leveraging internal and external data to identify trends, monitor performance and support business decisions. They will be managing projects to internally and externally collect, analyze and translate customer data into actionable insights to...

A leading recruitment firm in Dubai is seeking a Manager for Customer Concerns & Resolution. This role focuses on improving customer satisfaction by analyzing complaints and implementing effective solutions. Ideal candidates should have a bachelor’s degree and at least 5 years of experience in customer complaint management. Strong analytical and problem-solving skills are essential. Join a...

JOB TITLE: ADVANCED SPECIALIST, SOLUTIONS ROLE SUMMARY Solutioning Expert s at this tier lead the creation of critical solution proposals, delivering deep subject expertise for unique client challenges that require tailored designs and innovative thinking. They are called upon to resolve advanced technical hurdles, refine integration points, or develop proofs of concept—ensuring each proposal...

A leading training provider is seeking an Advanced Excel Trainer in Dubai to provide high-impact instruction for professionals in an on-site setting. The ideal candidate will have a Master’s Degree or PhD, Microsoft certification, and extensive experience in delivering advanced training. Responsibilities include customizing content, engaging learners, and assessing progress. Strong communication...

Location: UAE Employment Type: Freelance / Contract Training Mode: On-site Client: Well-known Institutional Entity Role Overview We are seeking an experienced Advanced Excel Trainer to deliver high-impact, instructor‑led training for professionals within a large institutional environment. The trainer must demonstrate advanced technical mastery, strong classroom presence, and the ability to...

A leading global technology company seeks a Director of Sales to drive the strategic sales of advanced surveillance systems across the MENA region. This key role involves coaching sales teams, developing go-to-market strategies, and maintaining customer relationships. Candidates must possess a Bachelor's degree and at least 4 years of technical sales experience. Knowledge of public safety markets...

A global medical technology company is seeking an Area Manager for Advanced Wound Management in the UAE. The selected candidate will define the release process and coordinate marketing, sales, and customer support teams. Successful applicants will need a Bachelor's degree in Pharmaceutical or Medical sciences and at least 5 years of sales management experience in the pharmaceutical or medical...

A leading technology company is seeking a Customer Insights Lead to drive research initiatives in the MENA region. Responsibilities include developing vertical insight narratives, supporting business development, and translating advertiser objectives into actionable product recommendations. The ideal candidate has at least 8 years of B2B research experience in the technology sector, with strong...

A leading retail group in Dubai is seeking a Manager – Customer Insights to leverage data for business decisions. This role involves managing projects to analyze customer data and enhance business performance. The ideal candidate will have over 7 years of experience in customer-focused environments, preferably in retail, along with a Bachelor's degree in Business Administration or Marketing. Join...

Advanced Excel Trainer (On-site | Freelancer) Dubai, United Arab Emirates | Posted on 19/01/2026 We are seeking an experienced Advanced Excel Trainer to deliver high-impact, instructor-led training for professionals within a large institutional environment. The trainer must demonstrate advanced technical mastery, strong classroom presence, and the ability to engage diverse learner...

A global technology leader in Dubai is seeking a Business Intelligence Engineer to enhance customer experience through data-driven insights. The role involves analyzing business data, developing metrics, and collaborating with stakeholders to uncover opportunities. Ideal candidates should possess strong analytical skills, expertise in data analysis tools like Redshift and SQL, and have project...

A leading airport authority in Dubai is seeking a Head of Customer Insights to develop and implement a customer insights strategy that enhances guest experiences. The successful candidate will have at least 7 years of experience in customer insights and market research, strong leadership skills, and a master's degree in a related field. The role involves designing research programs, monitoring...

A training solution provider is seeking an experienced Advanced Excel Trainer to deliver high-impact training in Dubai. The role involves customizing content for professionals, focusing on advanced Excel topics like data analysis and PivotTables. Candidates must have a Masters Degree or PhD and proven training experience, with strong communication and engagement skills being essential. This...

A leading global technology company in Dubai is seeking a talented individual to join the Customer Experience and Business Trends team. This role involves managing ambiguity, leading complex studies, and collaborating with senior leaders to drive improvements in customer experience. Ideal candidates will have extensive product management experience and a strong customer focus, with proficiency in...

A leading e-commerce company is seeking a Business Analyst I to enhance the customer experience by analyzing data across its platforms. The candidate will create dashboards, perform data analysis using SQL and Python, and collaborate with business and engineering teams. Ideal applicants will have over a year of experience in analytical fields and strong skills in data visualization tools. This...