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customer service agent jobs in Al Ain
SISA Marketing operates across multiple countries in the Middle East providing marketing research consultancy services and customer experience development plans The company focuses on boosting customers happiness and loyalty by offering tailored solutions to improve business performance Role Description This is a part-time on-site role in Al Ain for a Customer Service Evaluator Mystery Shopper...
A complete documentation check & verification as per the standards of India Embassy/Consulate- Promotion of Value added services- Communicating with the customers in a polite and helpful manner.- Document checking to ensure that there are no missing documents.- Constantly updating self on the updates set by Embassy of India- Tallying and accounting of day end cash.- Compliance with Behavioral...
Job Summary WE ARE LOOKING FOR UAE NATIONALS ONLY We are seeking a dedicated and compassionate Medical Receptionist Customer Service Representative to join our healthcare team The ideal candidate will serve as the first point of contact for patients and visitors providing exceptional customer service managing appointments and assisting with administrative duties in a fast-paced medical...
CUSTOMER SERVICE EXECUTIVE required. A Customer Service Executive (C) manages the customer interaction process, acting as the primary point of contact for clients, addressing their inquiries, complaints, and needs. They ensure customer satisfaction by providing helpful solutions and building positive relationships. REQUIREMENTS • Bachelor’s degree in business administration or a related field. •...
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East,...
Appointment slotting for prospective customers.- Understand the applicant requirement and provide appropriate advise / information- Documentation - scrutiny / checking and submission- Biometrics - fingerprint scanning- Collection, handover & deposit of Cash for the day.- Selling Value Added services- Constantly updating self on product knowledge.- Flexible to work in a different location and...
A premier retail company is seeking a Counter Sales Associate in Abu Dhabi to enhance customer service by greeting and serving customers while ensuring all orders are processed timely. The ideal candidate will have a high school diploma and some experience in customer support. Responsibilities include maintaining hygiene standards, organizing counter operations, and effective communication with...
Job Title: Travel Agent Location: Al Ain UAE (Onsite) Job Type: Fulltime Salary: AEDper month Experience Required: Freshers or Experienced Age: 25 40 years old Gender: Female only Visa Requirement: Must have own visa (Father/Husband/Mother sponsorship) Languages: English Hindi Bengali Punjabi Job Summary We are looking for a passionate and customerfocused Travel Agent/Travel Consultant to...
Location: EMEA Team: Customer Support Role: Technical Customer Support (EMEA - Arabic Speaker) Mode: Remote About Respond.io Founded in Hong Kong in early 2017, Respond.io is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messaging, web chat, and email. Our excellence has been recognized by G2 and honoured with the SME100 Award,...
Additional InformationAloft Al Ain HotelJob Number25001674Job CategoryReservationsLocationAloft Al Ain, Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab EmiratesScheduleFull TimeLocated Remotely?NPosition Type Non-Management*Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate...
Description POSITION SUMMARY Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services...
Maintaining a positive and professional attitude toward customers and ensure high levels quality service provided.- Generating sales leads that develop into new customers and close potentials sales.- Sympathy with customers and turn complaints into compliments.- Log and register customers’ requests and complaints.- Identify and assess customers’ needs to achieve high customer satisfaction rate.-...
Location: Bawadi mall Duration: 3 Month Contract Shift: 6 days a week working. 9 hours per day (8 hours working + 1-hour break) Language Requirements:English and Arabic (mandatory)** Key Responsibilities: - Engage with customers and offer guidance on shoes and bags products. - Demonstrate product features and benefits to potential customers. - Meet and exceed sales targets. - Maintain the...
Role : Customer Relationship Officer Location : Al Ain Role Purpose: Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency Key Accountabilities of the role 1. Deposit account documentation....
A leading financial services firm based in Al Ain is seeking a Customer Relationship Officer to enhance customer service quality and promote financial products. You will manage customer inquiries, ensure compliance with banking regulations, and lead staff training efforts. The ideal candidate has strong sales skills and thorough knowledge of retail banking practices in the UAE. This role offers...
Maintain a positive, professional attitude toward customers at all times.- Communicate and coordinating with colleagues to ensure the quality of service and customer satisfaction.- Respond promptly to customer inquiries.- Communicate with customers through various channels.- Follow communication procedures, guidelines and policies as per the work requirements.- Handle customer complaints, provide...
A leading financial services firm based in Al Ain is seeking a Customer Relationship Officer to enhance customer service quality and promote financial products. You will manage customer inquiries, ensure compliance with banking regulations, and lead staff training efforts. The ideal candidate has strong sales skills and thorough knowledge of retail banking practices in the UAE. This role offers...
A premier retail company is seeking a Counter Sales Associate in Abu Dhabi to enhance customer service by greeting and serving customers while ensuring all orders are processed timely. The ideal candidate will have a high school diploma and some experience in customer support. Responsibilities include maintaining hygiene standards, organizing counter operations, and effective communication with...
CUSTOMER SERVICE ASSISTANT required. Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...
CUSTOMER SERVICE REPRESENTATIVE required. Customer Service Representative We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. Candidate must be able to remain calm when customers are frustrated and have experience working with...