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Careers for a Changing World of Islamic Banking. Customer Service Officer - Branches Location UAE Posted On 21 Jan, 2026 Type Permanent Job Category Retail Banking - Branches JOB PURPOSE: To provide sustainable service across all branches and ensure no impact on business operations. Able to be deployed to any branch as needed to provide support, ensuring smooth operations and consistent...
Organization Unit Purpose: The Customer Relationship Officer (CRO) unit within Priority Banking plays a critical role in delivering a seamless, high-quality service experience to High Net Worth Individual (HNWI) clients across the Emirates. The unit supports Relationship Managers by ensuring timely execution of customer requests, applications, and service queries while maintaining high standards...
Role: Customer Relationship Officer Location: Sharjah Role Purpose: Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous improvement in financial services and operational service efficiency Key Accountabilities of the role - account documentation. - Handle...
A logistics and supply chain firm in Sharjah is seeking a Customer Service & Logistics Officer to manage import and export operations. The role requires strong customer service skills, a background in supply chain management, and proficiency in ERP systems. Applicants should possess a Bachelor's degree and 1-3 years of relevant experience. The position offers an opportunity to enhance efficiency...
Job Description We are currently looking for a Customer Experience Officer for our UAE operations with the following terms & conditions. Job Purpose To provide end-to-end operational and administrative support for the Customer Experience Department by executing manual, process-driven tasks related to complaints handling, quality assurance, reporting, and documentation. The role ensures...
Job Purpose - Coordinate with business users for solving identified data quality issues. - Participate in User Acceptance testing. - Conduct business users training for New application. Key Responsibilities - To maintain high data quality standard across system by identifying issues and coordinating with business users for reporting and for corrective action. - Participate in user acceptance...
We are seeking a Customer Journey Specialist to map design and improve customer journeys across all channels. You will work with cross‑functional teams to identify pain points and design better, more seamless experiences. Key Responsibilities - Create and update customer journey maps, service blueprints and future‑state designs. - Lead workshops to identify customer needs and co‑design...
Job Summary Answer incoming calls from customers for various purposes, respond to inquiries and questions, handle complaints, troubleshoot problems, and provide information. Duties & Responsibilities - Answer calls and route them to the appropriate resource. - Handle patients' inquiries telephonically and convert their inquiries to emails according to standard operating procedures; send to...
A leading financial institution in MENA seeks an Officer for Customer Relations in the Operations Group. This entry-level position involves preparing documentation for mortgage creation and facilitating transactions. The ideal candidate will manage developer relationships and ensure process adherence. Join a dynamic team that prioritizes customer service and drives innovation in banking. This...
Role: Customer Relationship Officer- Buffer Location: Al Ain Role Purpose Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency Key Accountabilities of the roleRESPONSIBILITIES Handle...
A leading recruitment firm is seeking a qualified Sales Officer to oversee sales transactions and build customer relationships in Ajman, UAE. Key responsibilities include negotiating deals, preparing financial documentation, and representing the firm at events. Ideal candidates should hold an MBA specializing in Finance and Marketing, with strong negotiation skills and proficiency in Tally and...
A leading recruitment firm is seeking a qualified Sales Officer. The candidate will oversee sales transactions, build and maintain customer relationships, and gather market insights. Key responsibilities include negotiating sales deals, preparing financial documentation, and representing the company at events. Ideal candidates should have an MBA with specializations in Finance and Marketing,...
Officer Customer Service & Logistics - Supply Chain Department Job Summary: The Customer Service & Logistics Officer is responsible for supporting import and export operations, ensuring accurate documentation, timely shipments, and compliance with all regulatory requirements. Key Responsibilities: Import & Export Management - Coordinate and manage import and export orders, including...
Officer, Customer Relations.OPS-Retail Credit Admin - Home Loans.Operations Group Join to apply for the Officer, Customer Relations.OPS-Retail Credit Admin - Home Loans.Operations Group role at Mashreq Corporate & Investment Banking Group - Preparation of Developer/DLD documentation for TD registration and mortgage creation. - To facilitate DLD transaction for Mortgage Loan portfolio in Land...
Role: Customer Relationship Officer- Buffer Location: Al Ain Role Purpose Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency Key Accountabilities of the role RESPONSIBILITIES Handle...
Careers for a Changing World of Islamic Banking. Customer Relationship Officer Location Al Dhaid, Dibba, Fujairah & Kalba Posted On 06 Nov, 2025 Type Retail Banking - Branches Job Category Retail Banking - Branches Job Purpose: To establish, maintain and develop relationships with SIB customers through timely and effective responses to customer queries. Utilize all opportunities to cross...
We are hiring a Customer Insights Specialist to lead customer research surveys and Voice of Customer (VoC) programs. This role focuses on analyzing customer feedback and transforming data into clear insights that help improve services and customer journeys. Key Responsibilities - Manage and enhance customer surveys (NPS CSAT CES) across all channels. - Conduct customer research focus groups...
Officer, Customer Relations.OPS-Retail Credit Admin - Home Loans.Operations Group Join to apply for the Officer, Customer Relations.OPS-Retail Credit Admin - Home Loans.Operations Group role at Mashreq Corporate & Investment Banking Group - Preparation of Developer/DLD documentation for TD registration and mortgage creation. - To facilitate DLD transaction for Mortgage Loan portfolio in Land...
The following resume is for the post of Sales Officer. A Sales Officer is a licensed professional who foresees the selling and the related circumstances before making large deals. His potential duties include arranging and managing cash and sales transactions, inquiring after clients’ complaints, and advertising the company’s recent products and deals. A sales Officer determines and makes sure...
A leading financial institution in MENA seeks an Officer for Customer Relations in the Operations Group. This entry-level position involves preparing documentation for mortgage creation and facilitating transactions. The ideal candidate will manage developer relationships and ensure process adherence. Join a dynamic team that prioritizes customer service and drives innovation in banking. This...