contractual call requests jobs in Ajman

About the Role:Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management . The ideal candidate will have prior experience in handling community or resident-related inquiries , and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service.This role is perfect...

Description POSITION SUMMARY Answer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines check back with callers on...

SUMMARY OF FUNCTIONS - Ensure safety of sports complex users and security of assets. Responsible for warehousing operations including receipt, and storage. ESSENTIAL FUNCTIONS - Responsible for the safe and appropriate operation of the sports complex, related facilities and recreation programs during early morning, late night and weekend hours. - Ensure a safe environment for users and...

Join a prestigious and well-established organization known for delivering exceptional events and experiences in the UAE. Our client is a leader in the industry renowned for creating memorable events that leave a lasting impact. We are seeking a highly skilled and motivated Event Manager to join their dynamic team in Ajman. The ideal candidate will have a passion for event planning and a proven...

POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each...

Job Summary Answer incoming calls from customers for various purposes, respond to inquiries and questions, handle complaints, troubleshoot problems, and provide information. Duties & Responsibilities - Answer calls and route them to the appropriate resource. - Handle patients' inquiries telephonically and convert their inquiries to emails according to standard operating procedures; send to...

Job Purpose: To plan, lead and manage the establishment of a framework for the identification of risks, internal controls, and monitoring of the CBI’s IT performance metrics, to ensure compliance with the regulatory requirements whilst continuously striving to improve the CBI’s IT efficiency. Main Responsibilities and Accountabilities: Strategic Contribution - Ensure effective cascading of...

Planning Engineer Job Title: Planning Engineer – Responsible for project forecasting, scheduling accuracy, and execution control across all projects. Job Details Department: Projects Reporting To: Project Director Number of Positions: 1 Job Type: Full Time Location Office Location: Sharjah, UAE Travel: Flexibility to Travel for deputations Preferred Joining Date / Recruitment...

Description POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g. transportation reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize and provide information to guests about the property and the surrounding area...

An established industry player is seeking a dedicated Call Center Agent for Community Management. This role is ideal for empathetic candidates with a knack for customer service, especially those experienced in community-driven environments. You will be at the forefront of ensuring a positive experience for residents by addressing inquiries, managing service requests, and collaborating with...

Are you an experienced planning and scheduling professional with a strong background in power generation and utilities? We are looking for a Senior Engineer Planning & Scheduling to join a leading power and utilities operation supporting complex maintenance planning across power and desalination plants. This is a fantastic opportunity to play a key role in driving operational excellence,...

We are looking for an Omnichannel Experience Specialist to ensure customers get a consistent and seamless experience across all channelsdigital call center branches and field services. This role focuses on channel governance standardization and improving how customers move between channels. Key Responsibilities - Define and manage omnichannel standards and guidelines. - Ensure consistent...

Job Purpose The Telesales Representative is responsible for contacting potential patients by phone, introducing services, and providing information to support treatment decisions. The role focuses on lead conversion, building trust with patients, and ensuring a professional, patient-centered experience that supports business growth in the offshore market. Key Tasks and Responsibilities Patient...

Description POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather summarize and provide information to guests about the property and the surrounding area...

We are seeking a Customer Journey Specialist to map design and improve customer journeys across all channels. You will work with cross‑functional teams to identify pain points and design better, more seamless experiences. Key Responsibilities - Create and update customer journey maps, service blueprints and future‑state designs. - Lead workshops to identify customer needs and co‑design...

Sales Executive – Events - Ajman Saray, a Luxury Collection Resort Ajman, United Arab Emirates Job Description POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including...

We are seeking an experienced Water Network Planning Engineer within the utilities sector. The role focuses on ensuring the efficient, reliable, and sustainable delivery of water services through effective planning, simulation, and long‑term infrastructure management. Key Responsibilities - Develop and optimize the water distribution network to meet current and future demand. - Lead the...

Description Contact appropriate individual or department (e.g. Sales Data Administration Accounting) as necessary to resolve guest calls requests or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g. rewards points show tickets gift...

Guest Experience Supervisor - Ajman Saray, a Luxury Collection Resort Ajman, United Arab Emirates Job Description POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room...

We are hiring a Customer Insights Specialist to lead customer research surveys and Voice of Customer (VoC) programs. This role focuses on analyzing customer feedback and transforming data into clear insights that help improve services and customer journeys. Key Responsibilities - Manage and enhance customer surveys (NPS CSAT CES) across all channels. - Conduct customer research focus groups...