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- United Arab Emirates
- Emirate of Abu Dhabi
- outbound calling
outbound calling jobs in Emirate of Abu Dhabi
A leading financial institution in Abu Dhabi is seeking a Call Center Agent to manage inbound and outbound calls, ensure customer satisfaction, and achieve sales targets. The ideal candidate should be bilingual in Arabic and English, possess strong sales skills, and excel in customer resolution. You will follow up with customers and offer additional services while maintaining a focus on meeting...
A growing company in Abu Dhabi is seeking a Sales Executive / Calling Agent to join their team. The ideal candidate will engage in making outbound calls, handle customer inquiries, and close sales. Fresh candidates are welcome to apply. The role offers a fixed salary of AED 2,000 with attractive commission opportunities. Good communication skills in Urdu/Hindi and English are required, along with...
Company Description Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and...
Furless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team. Key Responsibilities: - Handle inbound and outbound calls to assist customers with inquiries, bookings, and service requests. -...
We are seeking a proficient Real Estate Call Center Agent with a minimum of 2 years of experience in the real estate sector. The ideal candidate should possess in-depth knowledge of local and off-plan projects, demonstrate efficiency in data entry, and be fluent in both Arabic and English languages. Qualifications - Minimum of 2 years of experience as a Call Center Agent in the real estate...
The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries, group bookings, VIP experiences, schools, camps, corporate visits, and social media inquiries’ responses. The role is essential in guiding potential customers, capturing leads, and supporting the sales team in converting inquiries into confirmed bookings, while delivering excellent...
Call Center Representative Vacancy in Abu-Dhabi, UAE Position: Call Center Representative Duties & Responsibilities: - Handle a high volume of inbound and outbound calls in a timely manner. - Follow interaction scripts when dealing with various subjects. - Determine clients' needs, provide clear information, research concerns, and offer solutions or options. - Identify opportunities to upsell...
KYC Officer – KYC Remediation Department: Service Direct Supervisor: Service Manager – KYC Remediation Job Purpose: Ensure delivery of the KYC remediation target within minimal rejects. Key Result Areas - Ensure that the KYC documents and information obtained from the customer meet all standards as per the AML/Sanctions Policy of the Bank. - Review appropriateness of Risk levels assigned to...
Handle many inbound and outbound calls clients.- Log all incoming rental enquiries, service requests, complaints and other feedback into the system- Monitor and track all case files from request until completion;- Notify customer of any delays and expedite where necessary to maintain customer service standards (KPIs).- Respond efficiently and accurately to callers, explain possible solutions, and...
Job Overview:We are seeking a dynamic and experienced Interact Manager to lead our customer interaction center in a real estate environment. The Interact Manager will oversee all operations of the call center, ensuring efficient handling of customer inquiries and communication across multiple platforms. The role focuses on maintaining a high standard of customer service, optimizing workflow, and...
Call Center Agent*- Handling Inbound and Outbound Calls in a timely manner.- Identifying customers’ needs, clarify information, research every issue and providing solutions.- Following call center “scripts” when handling different topics.- Managing large volumes of calls, addressing customer inquiries, and resolving issues.- *Order Taking*- Processing orders for delivery or catering, ensuring...
Call Center AgentRole: Call Center AgentLocation: Abu DhabiROLE PURPOSE:- To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:- Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center.- Proactively offer customer to...
As a Real Estate Call Centre Representative, you will play a crucial role in ensuring the smooth operation of our real estate agency. You will be responsible for a range of administrative tasks and also handle inbound as well as outbound calls from clients, potential buyers, and sellers.Key Responsibilities:- Assist with document management, data entry, and record keeping.- Prepare and process...
As a Real Estate Call Centre Representative, you will play a crucial role in ensuring the smooth operation of our real estate agency. You will be responsible for a range of administrative tasks and also handle inbound as well as outbound calls from clients, potential buyers, and sellers.Key Responsibilities:- Assist with document management, data entry, and record keeping.- Prepare and process...
Job Description Job Purpose: To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience. Possessing a strong team spirit, motivation and friendly environment with all...
A growing company in Abu Dhabi is seeking a Sales Executive / Calling Agent to join their team. The ideal candidate will engage in making outbound calls, handle customer inquiries, and close sales. Fresh candidates are welcome to apply. The role offers a fixed salary of AED 2,000 with attractive commission opportunities. Good communication skills in Urdu/Hindi and English are required, along with...
A leading banking institution in Abu Dhabi is seeking a Contact Center Agent to manage inbound and outbound calls, ensuring compliance with established procedures. The ideal candidate will be bilingual in Arabic and English, skilled in customer interaction, with a strong commitment to meeting sales targets. This role requires working shifts, and the ability to handle customer queries with...
KYC Officer – KYC Remediation Department: Service Direct Supervisor: Service Manager – KYC Remediation Job Purpose: Ensure delivery of the KYC remediation target within minimal rejects. Key Result Areas - Ensure that the KYC documents and information obtained from the customer meet all standards as per the AML/Sanctions Policy of the Bank. - Review appropriateness of Risk levels assigned to...
Job Purpose To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience. Possessing a strong team spirit, motivation and friendly environment with all customer and...
Description Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role - Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. - Proactively offer customer to...