guest relation jobs in Abu Dhabi

Guest Relations Agent - Hilton Abu Dhabi Yas Island Job Description A Guest Relations Agent directly addresses the needs of VIP and long‑stay guests and informs other team members of VIP/long‑stay guest needs in order to ensure an exceptional guest experience. What will I be doing? Responsibilities - Meet, greet and direct guests who enter the lobby area - Serve as the main point of contact...

Company Description Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a...

Description POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing...

A leading global hospitality company in Abu Dhabi is seeking a Guest Relations Agent responsible for handling VIP and long-stay Guests, ensuring an exceptional experience. The role involves greeting Guests, managing their needs, and maintaining high standards of service. The ideal candidate will have excellent communication skills, resilience, and a commitment to customer satisfaction. This...

A leading airline is searching for a Manager of Guest Relations & Service Excellence in Abu Dhabi. This pivotal role involves managing guest relations and baggage claims teams, ensuring exceptional customer experiences, and overseeing vendor performance. The ideal candidate will have at least 5 years of management experience in customer service operations. The airline aims to double its fleet and...

At Hyatt, care connects us. It all starts with people who care. We believe in the power of belonging – making people feel at home no matter where they are in the world. As a Guest Relations Manager, you’ll turn encounters into experiences and jobs into careers. What You’ll Do - Deliver personalized service and create memorable guest experiences. - Anticipate needs and handle VIP requests with...

Overview Start Your Journey With Us. From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition. Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the...

Guest Relations Officer - InterContinental Abu Dhabi If you are passionate about people and thrive on delivering exceptional service, the Guest Relations Officer role places you at the center of memorable guest journeys. At InterContinental Abu Dhabi, we believe in creating memorable experiences through genuine hospitality. We are currently looking for a passionate and service-oriented Guest...

Responsibilities - Assist in managing the daily operations of the Guest Relations team. - Greet and engage VIPs, longstay guests and repeat visitors to ensure a personalized experience. - Handle guest feedback and complaints efficiently, ensuring prompt resolution and follow‑up. - Support in coordinating special requests, amenities and celebrations (e.g., birthdays, anniversaries). - Collaborate...

A leading global hospitality company is seeking a Guest Relations Agent (UAE National) for its Abu Dhabi Yas Island location. The role involves engaging with VIP guests, coordinating check-ins, and ensuring high-quality service standards. Candidates should have excellent communication skills, a passion for exceptional guest service, and experience in guest relations in the hospitality industry....

A leading international hospitality company is seeking a Guest Relations Agent to ensure exceptional experiences for guests. This role involves greeting and assisting VIP and long-staying guests, managing complaints, and communicating guest needs to hotel staff. The ideal candidate will possess leadership, communication, and customer service skills. Previous experience in customer service is...

Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key role in the Customer Care Leadership team, the...

Description POSITION SUMMARY Our jobs aren't just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing...

A leading global hospitality company in Abu Dhabi is seeking an Assistant Guest Relations Manager. In this role, you will oversee the needs of VIP Guests, ensuring they have an exceptional experience throughout their stay. Responsibilities include managing first impressions, handling customer complaints, and maintaining high service standards in the lobby and Executive Lounge. The ideal candidate...

A luxury hotel brand in Abu Dhabi is seeking a Guest Relation Intern to provide exceptional service to guests, assist with VIP requests, and ensure a welcoming atmosphere. The ideal candidate should have strong communication skills, attention to detail, and the ability to manage guest needs effectively. This role involves greeting guests, handling complaints, and maintaining a professional...

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of...

What are we looking for To successfully fill this role you should maintain the attitude behaviours skills and values that follow: - Previous managerial experience in a customer service function - An ability to listen and respond to demanding Guest needs - Excellent leadership interpersonal and communication skills - Accountable and resilient - Commitment to delivering a high level of customer...

Manager Guest Relations & Service Excellence Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key...

Description POSITION SUMMARY Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Accommodate requests for room changes when possible. Supply guests with directions and information...

A leading airline in Abu Dhabi is seeking a Manager Guest Relations to oversee Guest Relations and Baggage Claims teams. This role involves developing customer care strategies, managing vendor performance, and coaching teams to deliver exceptional service. The ideal candidate will have a degree and at least 5 years of managerial experience in customer service. This position plays a key role in...