Good understanding and knowledge of monitoring tools (Manage Engine Ops Manager, SolarWinds) including Application performance monitoring. Fair understanding of ITSM tool (Manage Engine, Ivanti). Provide timely response to all incidents, requests, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams. Reports preparation based on the customer...
JOB TITLE: Technical Support Engineer JOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: ITIL EXPERIENCE: 3-5 years of experience in Monitoring REPORTING TO: SDM - NOC RESPONSIBILITIES (INCLUDES ALL TASKS): - Good understanding and experience of monitoring tool (SolarWinds...
We’re seeking a versatile and technically skilled Lead IT Systems Specialist to manage and support enterprise IT infrastructure and systems across our office. This role will be the go-to expert for ensuring seamless daily operations from resolving end‑user issues to configuring AV systems. You’ll also play a pivotal role in mentoring junior support staff, owning IT processes and collaborating...
Job Summary We are urgently seeking a technically skilled IT Support Engineer to support and maintain our school’s IT systems and infrastructure. The ideal candidate will be experienced in handling day-to-day IT operations in an educational environment. Key Responsibilities - Install, configure, and maintain servers, computer peripherals, IT hardware, and software applications. - Provide daily...
Urgent requirement for Systems & Cloud Infrastructure Engineer( Cloud & Virtualization) with experience in ITIL process is required for our client in Dubai, UAE. 6-7 years of experience on systems administration, infrastructure support and cloud environments is the MUST. - Strong experience on Windows & Linux Server Administration (both) is MUST to apply for this role - Strong exp on OS...
Serves as a technical expert in the area of system administration for complex operating systems. In large companies, this requires understanding a global or multi-office network infrastructure. Helps develop, document, communicate, and enforce a network technology policy. Is responsible for the installation and configuration of new software and hardware, including the server network, devices...
IT Systems Support Engineer – UAE Nationals Only Our client, a renowned Educational Facility in Dubai, has an immediate requirement for an IT Systems Support Engineer to join their team in the Dubai office. The purpose of the role is to provide first-level technical support to users, either remotely or face-to-face. The goal is to resolve technical issues within stipulated timeframes and ensure...
Digital Information Technology Permanent Contract Mid-Senior Level Dubai About Us Egis is an international player active in architecture consulting construction engineering and mobility services We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced sustainable and resilient territorial development Operating in 100...
Service Desk Analyst Bilingual Arabic English - Urgent Local Hire - Proztec Company Proztec Location Doha Qatar On-site Job Type Full-time or specify Contract if it s a fixed-term contract Salary Consider adding a competitive salary range or Competitive based on experience Job Summary Proztec is urgently seeking a highly motivated and customer-focused Bilingual Arabic English Service Desk Analyst...
JOB TITLE Technical Support Engineer JOB PURPOSE 24x7 Monitoring and providing L1 support in IT infrastructure domain QUALIFICATION Engineering Degree Diploma Computers Electronics CERTIFICATIONS ITIL EXPERIENCE 3-5 years of experience in Monitoring REPORTING TO SDM - NOC RESPONSIBILITIES INCLUDES ALL TASKS Good understanding and experience of monitoring tool SolarWinds Manage Engine and ITSM...
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises Please visit our website for more information about what we do at www axiomtechnologies com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans This role will provide onsite on-call assistance to end-users within the organization s desktop computing...
IT Support Project Coordinator Support Coordinator palys a key role in managing the technical support services for an organization ensuring that IT systems and services run smoothly and that end-users receive timely assistance with IT-related issues They typically serve as the liaison between IT support staff users and management ensuring that all technical support needs are addressed effectively...
We are looking for IT Service Desk Operator Analyst Arabic for Qatar location Onsite Role Strong problem-solving abilities to diagnose and resolve customer issues Excellent written and verbal communication skills with a keen focus on effective customer service Customer oriented mindset meticulous attention to detail along with empathy and patience to consistently deliver high-quality support to...
JOB TITLE: Technical Support Engineer - NOC JOB PURPOSE: Provide timely response to all incidents, Requests, outages, and performance alerts. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: ITIL EXPERIENCE: Total 3-5 years of experience in Monitoring and L1 level knowledge in IT infrastructure domain. REPORTING TO: Service Delivery...
Serves as a technical expert in the area of system administration for complex operating systems. In large companies, this requires understanding a global or multi-office network infrastructure. Helps develop, document, communicate, and enforce a network technology policy. Is responsible for the installation and configuration of new software and hardware, including the server network, devices...
Company Description Egis is an international player active in architecture consulting construction engineering and mobility services We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced sustainable and resilient territorial development Operating in 100 countries Egis puts the expertise of its 19 500 employees at the...
Job Summary We are urgently seeking a technically skilled IT Administrator IT Executive IT Admin Assistant to support and maintain our school s IT systems and infrastructure The ideal candidate will be experienced in handling day-to-day IT operations in an educational environment Key Responsibilities Install configure and maintain servers computer peripherals IT hardware and software applications...
Experience: 4+ years Certification: ITIL Responsibilities: - Good understanding and experience of monitoring tools (SolarWinds, Manage Engine) and ITSM tool - Provide timely response to all incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical teams - Understanding and report preparation based on the customer requirement. - Recognize,...
Experience: 4+ years Certification: ITIL Responsibilities: - Good understanding and experience of monitoring tools (SolarWinds, Manage Engine) and ITSM tool - Provide timely response to all incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical teams - Understanding and report preparation based on the customer requirement. - Recognize,...
Good understanding and knowledge of monitoring tools (Manage Engine Ops Manager, SolarWinds) including Application performance monitoring. Fair understanding of ITSM tool (Manage Engine, Ivanti). Provide timely response to all incidents, requests, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams. Reports preparation based on the customer...