Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line...
A leading financial institution in Dubai seeks a Customer Services Support Officer to provide excellent customer service and support customer service agents. The successful candidate will have previous banking experience, a strong understanding of financial services, and excellent communication skills. Responsibilities include managing customer queries, preparing finance applications, and...
We are seeking a motivated and customer-oriented Customer Support Experience Officer to join our growing team. You will act as the primary point of contact for customers, providing support across phone, email, chat, and helpdesk channels. Your goal is to enhance customer satisfaction, resolve issues efficiently, and deliver a seamless service experience. Important: Only UAE citizens or legal UAE...
About the Role As a Customer Service Officer, you will play a key role in delivering exceptional service to customers across our branch network. You’ll ensure smooth service delivery, uphold operational controls, support sales activities, and promote digital migration—all while maintaining the highest standards of compliance and professionalism. This role sits within our Retail Banking Division...
A leading consulting firm is seeking a Logistics Officer to manage inbound and outbound shipments efficiently. Responsibilities include coordinating with shipping lines, handling customs documentation, and preparing logistics reports. Ideal candidates have a Bachelor's degree in Logistics and at least 3 years of experience, particularly in manufacturing. Proficiency in SAP and strong...
This role involves providing multi-channel customer service support through toll-free calls, emails, live chats, and social media ensuring excellent service and resolution of customer inquiries. The position includes outbound survey calls capturing and registering customer data, generating sales leads, and coordinating service appointments. The role requires effective use of the Genesys Contact...
Careers for a Changing World of Islamic Banking. Customer Service Officer - Branches Location UAE Posted On 21 Jan, 2026 Type Permanent Job Category Retail Banking - Branches JOB PURPOSE: To provide sustainable service across all branches and ensure no impact on business operations. Able to be deployed to any branch as needed to provide support, ensuring smooth operations and consistent...
We are currently looking for a Customer Service Officer for our UAE operations with the following terms & conditions. Job Purpose To provide end-to-end operational and administrative support for the Customer Experience Department by executing manual process-driven tasks related to complaints handling, quality assurance, reporting and documentation. The role ensures accurate data entry, system...
Organization Unit Purpose: The Customer Relationship Officer (CRO) unit within Priority Banking plays a critical role in delivering a seamless, high-quality service experience to High Net Worth Individual (HNWI) clients across the Emirates. The unit supports Relationship Managers by ensuring timely execution of customer requests, applications, and service queries while maintaining high standards...
Overview The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships, handling inquiries and complaints, and promoting premium services. This position requires delivering personalized service, resolving issues effectively, and fostering member satisfaction and retention. Key Responsibilities - Member Engagement...
| | || --- | --- || Location | Dubai, United Arab Emirates || Qualifications | Intermediate || Experience | No |## Job OverviewEmirates Islamic seeks a full-time, on-site Customer Relationship Officer (UAE Nationals only) in Dubai to support Priority Banking. You will deliver end-to-end service within TATs, handle queries/requests/complaints, process applications and system requests, and partner...
Contact Number / Email: [email protected] Experience Level: Management Employment Type: Full-time Customer Service Officer Customer Service Officer Job Summary Looking for a Customer Service Officer in Dubai, United Arab Emirates (UAE) Job Key Details - Respond to all calls from the clients and provide them with the required information - Prepare and share our correspondence, reports...
Customer Happiness Officer - Emirati Program Job Title:Customer Happiness Officer - Emirati Program Job Description: - Serve customers in a timely and professional manner, ensuring to deliver excellent customer service. - Provide advice and guidance to the client to correctly answer their question. - Ensure 100% data entry accuracy on all typing applications. - Achieve monthly target...
Position Summary The Customer Support Officer is responsible for managing client accounts and supporting all operational aspects of medical insurance after sale. Duties and responsibilities - Coordinate the placement and issuance of medical insurance policies after setup and confirmation from the technical team. - Provide full support during the policy validation period, ensuring timely...
A hospitality establishment in Dubai is seeking a professional front desk clerk to oversee receptionist duties and provide outstanding customer service. The successful candidate should be presentable, friendly, and possess strong communication and organizational skills. Responsibilities include greeting guests, answering phone calls, maintaining office supplies, and managing the office budget....
Overview Role: Customer Services Support Officer Location: Dubai Role Purpose: Deliver Excellent customer service in accordance with agreed standards Key Accountabilities - Opening and closing applicant on time. - Ensure proper implementation and follow up with timely. - Prepare finance applications and obtain necessary approvals. - Performed efficient troubleshooting of issues. - Ensure TAT...
Description Role: Customer Service Officer (Outsource) Location: Abu Dhabi Role Purpose 1. Attend tenants (private and from government entities) in order to facilitate in issuing new leases, renewing existing leases, termination of leases, issuance of Tawtheeq (Municipality) contracts. Attending tenants with their various kind of multiple requests and complaints etc. 2. Work according to...
Role: Customer Relationship Officer - Floater Location: Abu Dhabi Central Region Role Purpose Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous improvement in financial services and operational service efficiency Key Accountabilities of the...
Overview Role: Customer Relationship Officer Location: Abu Dhabi Role Purpose: Managing products and service function related to Institutional Banking customers to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous improvement in financial services and operational service efficiency. Responsibilities -...
Role: Customer Services Support Officer Location: Abu Dhabi Role Purpose: Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role: - Opening and closing applicant on time. - Ensure proper implementation and follow up with timely. - Prepare finance applications and obtain necessary approvals. - Performed efficient troubleshooting of issues. -...