A leading firm in the UAE is seeking a dedicated Service Desk Engineer to ensure timely incident resolution and provide solution-based support for technical requests. The ideal candidate should possess a Bachelor's degree in Computer Science or related field and have 3-5 years of IT service or technical support experience. Familiarity with ITIL principles and ITSM tools is essential. This...
A leading hotel chain in Dubai is seeking a dedicated supervisor for their bell desk operations. The ideal candidate has at least one year of supervisory experience in customer service, with strong communication and interpersonal skills. Responsibilities include overseeing transportation operations, training staff, and maintaining high service standards. The position requires organizational...
Overview A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and...
A recruitment agency is seeking a dedicated Receptionist for a leading hotel in Fujairah, UAE. The candidate will provide exceptional reception services and ensure smooth check-in and check-out experiences for guests. Key responsibilities include managing guest queries and maintaining high customer service standards. The ideal applicant should have previous customer service experience, a high...
A leading hospitality group in Ras Al Khaimah is seeking a dedicated individual for a fulltime role in guest service. You will be responsible for anticipating guest needs, addressing inquiries, and ensuring the highest service standards. Candidates should possess strong customer service skills, preferably with experience in hotel front office operations, and must be fluent in English. This...
A leading global hospitality company is seeking a dedicated Telephone Operator to join their team at Curio Collection by Hilton in Abu Dhabi. In this full-time role, you will respond efficiently to messages and queries from guests while demonstrating exceptional customer service. Candidates should possess a positive attitude, strong communication skills, and the ability to work well both...
A leading hotel chain in Dubai is seeking a Junior Receptionist to manage check-in and check-out procedures, greet guests, and coordinate with various departments. The ideal candidate will possess strong communication skills and a diploma or certificate in hospitality or customer service. This full-time role offers an attractive remuneration package and opportunities for growth within the...
A global technology company is seeking a Technical Support Specialist for an on-site role in Fujairah, UAE. The specialist will respond to support requests, troubleshoot technical issues, and ensure user satisfaction through effective communication. Candidates require a diploma in IT or a related field and a minimum of 2 years' experience in a helpdesk environment. Strong customer service skills...
A leading educational institution in Dubai is seeking a Receptionist to welcome visitors and provide administrative support. This entry-level role requires a High School Diploma and possibly customer service experience. Responsibilities include greeting visitors, managing phone calls, scheduling appointments, and ensuring a safe environment for students. Candidates should have strong...
A luxury hotel brand in the United Arab Emirates is seeking a Front Office Executive to serve as the main contact for guests during their stay. Responsibilities include guest registration, processing payments, and ensuring excellent customer service. The ideal candidate should have at least 1 year of relevant experience, excellent communication skills, and proficiency in English. This full-time...
The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring that service levels are maintained and that business deadlines are met. Your responsibilities as a...
Key Responsibilities - Respond promptly to support requests received via email phone or ticketing system. - Accurately log and categorize incidents and service requests in the ITSM tool. - Provide initial diagnosis and resolve routine issues using defined procedures. - Escalate unresolved issues to Level 2 (Infrastructure) or Level 3 (Application) support teams or designated SMEs. - Monitor...
A renowned luxury hotel in Ras Al Khaimah is seeking a Bell Attendant to provide exceptional customer service and manage luggage transfers for guests. Responsibilities include escorting guests to their rooms and addressing inquiries with precision. Ideal candidates should possess strong customer service skills, a background in hospitality, and the capacity to handle luggage up to 50 lbs. The...
- To be an Heartist of the Front Office and of the hotel in and outside the work place. - To always keep the working area clean and well maintained. - To properly use the telephone etiquette as per Sofitel standards. - To attend all guests approaching the front desk in the procedure of check-in/check-out inquiries key handling and all related matters respecting the hotel standards and...
A leading global hospitality company seeks a Receptionist for their Abu Dhabi location, responsible for ensuring a high-quality reception experience for guests. Candidates should have experience in customer service and an equivalent high school education. Skills in communication and IT are essential. This full-time role offers opportunities for training and development within the hospitality...
A leading hospitality company in Dubai is seeking a full-time Telephone Operator to provide exceptional guest service. The ideal candidate must fluently speak Arabic and have prior experience in similar roles. Responsibilities include answering calls, assisting guests with inquiries, and maintaining confidentiality. Strong interpersonal skills and the ability to work under pressure in a...
A luxury hotel in Dubai is seeking a Receptionist to provide exceptional service to guests from check-in to check-out. The ideal candidate will have prior experience in a customer-focused role and a commitment to high standards of service. Responsibilities include managing guest queries, completing audits, and adhering to hotel policies. This full-time position requires strong communication...
A leading global hospitality company is seeking a Front Office Clerk in Dubai. This role involves providing exceptional reception services, ensuring smooth check-ins and check-outs, and maintaining high customer service standards. Candidates should have a high school certificate, experience in a customer-focused role, and a commitment to outstanding service. The position offers full-time hours at...
A leading hospitality firm is looking for a Guest Services Agent in Dubai. You will greet guests, coordinate service operations, and ensure all requests are handled efficiently. Excellent communication and organizational skills are essential for success in this fulltime role. The position requires physical fitness for luggage handling and adaptability in working hours. Successful applicants will...
A premier hospitality venue in Dubai seeks a Front Office Host to deliver exceptional reception services for guests. Responsibilities include managing check-in and check-out, handling guest queries, and ensuring a high level of customer service. Ideal candidates will have experience in a customer-focused role, demonstrate strong communication and organizational skills, and possess a commitment to...