What you will be doing: - Answer all internal and external calls in a courteous and professional manner. - Direct calls to appropriate hotel departments or personnel efficiently. - Provide information about hotel services room availability amenities and local attractions. - Log and execute wake-up call requests accurately and on time. - Handle emergency and security calls in accordance with...
As PBX Operator, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team. My duties and responsibilities will include: - Responsible for the...
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on...
A luxury resort in Abu Dhabi is seeking a dynamic Telephone Operator to manage guest calls and provide exceptional customer service. The ideal candidate should have a diploma in hospitality and experience in a similar role. Key responsibilities include handling calls professionally, maintaining communication with hotel departments, and ensuring guests receive timely services. Strong communication...
Dubai has become one of the most attractive destinations for freshers looking to start a professional career in the Gulf region. Among the most in-demand entry-level roles, telephone operator jobs dubai stand out for their accessibility, stable income, and long-term growth opportunities. These roles are widely available across hotels, hospitals, corporate offices, call centers, airlines, and...
Description POSITION SUMMARY Process all guest check-ins verifying guest identity, form of payment, assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify/adjust billing. Compile and review...
Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. About Fairmont Fujairah Beach Resort Nestled among the hidden...
Overview Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. About Fairmont Fujairah Beach Resort Nestled among the...
Overview Fairmont Hotels & Resorts. Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. About Fairmont Fujairah Beach Resort Nestled among the...
EOE/AA/Disabled/Veterans What will I be doing As a Telephone Operator you must perform the following tasks to the highest standards: - Achieve positive outcomes from Guest queries in a timely and efficient manner - Demonstrate a high level of customer service at all times - Attend appropriate training courses when required. - Demonstrate a knowledge of hotel room categories room rates packages...
Job Description - Answer all incoming and internal calls promptly, professionally, and in accordance with luxury service standards - Provide accurate information about resort facilities, services, events, dining options, and operating hours - Handle guest requests efficiently and route them to the appropriate department (Housekeeping, Front Office, Concierge, Engineering, etc.) - Take and...
Company Description Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant...
Telecommunications Agent (Telephone Operator) Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience...
Overview Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. About Fairmont Fujairah Beach Resort Nestled among the...
Company Description Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant...
- Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer Log - Report broadband and telephone equipment defects to the relevant vendors - Attend to complaints and enquiries referred to by Communications Assistant - Highlight important events special instructions and information to the team - Handle follow ups passed...
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as: -...
Responsibilities - Consistently offer professional friendly and engaging service - Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. - Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice. - Take ownership of the callers request and ensure follow up according...
Responsibilities - Consistently offer professional friendly and engaging service - Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. - Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice. - Take ownership of the callers request and ensure follow up according...
- Answer all incoming and internal calls promptly professionally and in accordance with luxury service standards - Provide accurate information about resort facilities services events dining options and operating hours - Handle guest requests efficiently and route them to the appropriate department (Housekeeping Front Office Concierge Engineering etc.) - Take and relay wake-up call...