Who Are We❓ We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B)...
A leading technology company in travel is seeking a Customer Success Management Specialist to drive customer relationships and ensure value realization of solutions. The ideal candidate will have 5+ years in customer-facing roles and possess strong stakeholder management skills. Responsibilities include collaborating with customers post-sale, monitoring customer health, and identifying growth...
Senior Customer Success Management Specialist Company: Jeppesen Sanderson Inc The Boeing Global Services Tech Operations Services & Support organization is currently looking for a Senior Customer Success Management Specialist to join our team. Our mission is to continuously innovate and deliver an integrated digital experience for the aviation industry that delights customers and improves...
About the Role As a Customer Success Specialist at Taylor & Francis you will play a vital role in strengthening our presence across the MENA region. You will be responsible for building strong customer relationships, delivering impactful training and support, and driving customer engagement to support ongoing and new business. This role will be based in the UAE covering the entire MENA region...
JOB SUMMARY CNS is seeking a highly motivated and service-oriented Customer Success Specialist to join our team for a long-term digital transformation engagement with a major government entity in the UAE. This role will be instrumental in ensuring the delivery of a world-class digital experience by actively monitoring, analyzing and improving customer feedback channels across multiple digital...
Job Title Customer Success Management Specialist The Customer Success Management Specialist drives customer relationships post-sale, ensuring adoption and value realization of Amadeus solutions. The role focuses on building strong post-sales partnerships, supporting renewals, and identifying growth opportunities, while closely collaborating with Sales and internal teams. CSM Specialists develop...
A leading construction material company is seeking a Client Relations Specialist to enhance customer support and relationships. The role involves ensuring compliance with contracts, addressing client inquiries, and collaborating with internal teams to improve service delivery. Ideal candidates will have 1 to 2 years of experience, strong communication skills, and proficiency in Microsoft Office....
This role involves maintaining and optimizing customer success tools, including CRM systems, SLAs, and success platforms integrated with Dynamics 365. It plays a vital part in aligning business operations with customer outcomes by analyzing trends, streamlining workflows, and driving system integration across cross-functional teams. Collaboration is key, enabling seamless delivery, data-driven...
An established industry player seeks a dynamic Customer Service Representative to enhance client relationships and support customer success. In this role, you will onboard new customers, conduct regular reviews, and ensure a positive experience with our innovative software as a service platform. You will be the voice of the company, addressing inquiries, resolving complaints, and identifying...
A logistics company in the United Arab Emirates is looking for a customer service professional with a degree in management and at least 3 years of experience in customer service and tele sales. The ideal candidate should possess strong organizational skills, attention to detail, and be familiar with using GACFREIGHT software. Responsibilities include managing customer inquiries, issuing...
A leading bank in the UAE is seeking a customer service representative to manage customer inquiries through calls and chats. The role involves engaging with clients to identify their needs, cross-selling banking products, and adhering to compliance guidelines. Candidates should possess a bachelor's degree, 1-3 years of relevant experience, and excellent communication skills. If you're proactive...
A leading global construction company in Dubai is seeking a dedicated Customer Service Representative to join their team. You will manage customer inquiries through various communication channels, ensuring high satisfaction and first contact resolution. Ideal candidates have a Bachelor's degree and 2-3 years of experience in customer service, with proficiency in English. This role offers...
Overview About KnowBe4Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with...
Package & Benefits - Strong base + performance-linked bonus - Global benefits platform - International travel and exposure - Progression path into regional leadership Why This Business This is a global intelligence and data specialist serving the commodity markets for over 150 years. Their analytics and pricing data power critical decisions for clients across agriculture, metals, energy and...
A logistics company in the United Arab Emirates is looking for a customer service professional with a degree in management and at least 3 years of experience in customer service and tele sales. The ideal candidate should possess strong organizational skills, attention to detail, and be familiar with using GACFREIGHT software. Responsibilities include managing customer inquiries, issuing...
Who Are We Foodics is a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait, we serve customers and partners in over 35 countries worldwide. Our innovative products have processed over 6 billion orders, making Foodics one of the most rapidly evolving SaaS...
Job TitleCustomer Success Management SpecialistThe Customer Success Management Specialist drives customer relationships post-sale, ensuring adoption and value realization of Amadeus solutions. The role focuses on building strong post-sales partnerships, supporting renewals, and identifying growth opportunities, while closely collaborating with Sales and internal teams. CSM Specialists develop and...
A leading restaurant management ecosystem provider is seeking a Customer Success Specialist in the UAE. In this role, you'll enable smooth onboarding for clients using Foodics, deliver product training, and act as a client advocate throughout their journey. Ideal candidates should have a diploma or bachelor's degree in relevant fields, strong multitasking skills, and must excel in communication....
A leading restaurant management company is seeking a Customer Success Specialist in Dubai, UAE. The role involves ensuring smooth client onboarding and providing ongoing support to enhance customer relationships. Candidates should possess a relevant degree, strong communication skills, and an ability to work independently in a fast-paced environment. Experience in SaaS or Cloud POS systems is...
A leading restaurant management ecosystem provider is seeking a Customer Success Specialist in the UAE. In this role, you'll enable smooth onboarding for clients using Foodics, deliver product training, and act as a client advocate throughout their journey. Ideal candidates should have a diploma or bachelor's degree in relevant fields, strong multitasking skills, and must excel in communication....