The Customer Service Operations Team Leader will oversee daily call center operations guide a team of customer service agents and ensure service excellence on behalf of a major employer in Dubai. This role requires strong leadership operational discipline and the ability to drive performance in a fast-paced environment. Key Roles & Responsibilities - Supervise and support a team of customer...
A leading international airline in Dubai is seeking a Lead for Airport Operations to oversee daily operations, ensuring service and safety standards are met. The ideal candidate will have a background in customer service and operational leadership, along with strong communication skills. You will manage staff, conduct briefings, and support the General Manager in various projects. Flexibility to...
A leading fintech company in Dubai is seeking a Customer Support Manager to lead the customer support team. This role involves overseeing operations, resolving issues, and enhancing customer satisfaction. Ideal candidates have over 5 years of experience in customer support, with a solid background in fintech or regulated industries. Strong leadership and analytical skills, along with experience...
A leading management firm is seeking a results-driven Location Manager in Abu Dhabi to oversee daily operations at the facility. The role involves managing staff, optimizing processes, and ensuring excellent customer service. The ideal candidate should have a bachelor's degree in a related field and at least 5 years of experience in a managerial role. Strong leadership and communication skills...
A leading banking institution in the UAE is seeking a Service Hub Specialist to ensure the smooth delivery of services across multiple branches. The successful candidate will act as the central point of contact for service inquiries while enhancing customer satisfaction and operational efficiency. Required qualifications include a Bachelor's degree and 2-3 years of experience in the banking...
| | || --- | --- || Location | Abu Dhabi Emirate, United Arab Emirates || Qualifications | High School / Matriculation || Experience | 2 Year+ |## Job OverviewSaadiyat Beach Club is seeking a Customer Service Agent / Telephone Operator to ensure customers contacting the club for information such as membership, directions, day pass reservations, and restaurant information receive efficient and...
Customer Service Agent / Telephone Operator At Aldar Hospitality, we're not just about places; we're about experiences. Each property in our diverse portfolio – from the serene beaches to the bustling cityscapes – is more than an asset; it's a destination where luxury and hospitality converge. Our commitment to excellence is the cornerstone of what we offer, promising a vibrant, energetic...
Head Baker Location: Dubai Opening: In 2-3 months Job Summary: Our client is seeking a talented and passionate Head Baker to lead their bakery team for a U.S.-based donuts & coffee franchise launching in Dubai. As a hands‑on leader, you'll bring the magic of donuts to life and help build an iconic brand from the ground up. Requirements - Strong baking experience (donuts/pastry background a...
We are seeking a proactive and experienced Assistant Production Manager to support the overall production operations in our facility. Responsibilities - Attracts potential customers by answering product and service questions. - Process orders & sending quotations. - Coordination with Designers, Production & Logistics Team. - Prepare correspondences and fulfill customer needs to ensure smooth...
Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued. About the business area GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and...
A leading security solutions provider in Dubai is seeking a Logistics and Customer Service Executive to manage daily logistics and customer service functions. The ideal candidate should have at least 2 years of experience in the UAE logistics sector and a degree in Logistics, Supply Chain, or Business. Proficiency in Microsoft Office and ERP systems is essential, particularly SAP S/4HANA. This...
Overview Maritime & Mercantile International (MMI) and Emirates Leisure Retail (ELR), subsidiaries of the Emirates Group, are industry leaders committed to world-class service and exceptional customer experiences. MMI is a global powerhouse in beverage distribution and retail, serving 30+ countries. As a trusted supplier of premium beverages, MMI offers an extensive selection of fine wines,...
A leading educational institution in Dubai is seeking a Customer Service Executive. Candidates are required to apply via a specific link, which ensures their consideration for further review. Applicants should attach a cover letter to their application. This position offers an opportunity to be part of a dynamic team and is well-suited for individuals with a passion for customer service. The role...
Overview We are looking for a proactive and customer-oriented Customer Service Representative (CSR) to join our client, a leading distributor in the polymer and plastics industry. The ideal candidate will have experience in trading companies, or within the chemical, plastic, polymer, or retail sectors. This role involves handling customer inquiries, processing orders efficiently, and ensuring...
Job Requisition ID: 173871 Al‑Futtaim Group is one of the most diversified, privately held regional businesses headquartered in Dubai, United Arab Emirates. With more than 35,000 employees across more than 20 countries, the Group operates in automotive, financial services, real estate, retail and healthcare. The Group partners with over 200 of the world’s most admired and innovative brands,...
Overview Role Summary The Customer Service Team Lead (TL) is responsible for frontline execution, people management, and real-time service delivery across voice and digital support channels. The TL ensures agents meet performance, quality, and compliance standards while maintaining queue health and customer experience consistency. This is a hands-on floor leadership role, focused on daily...
Description Role: Customer Service Officer (Outsource) Location: Abu Dhabi Role Purpose 1. Attend tenants (private and from government entities) in order to facilitate in issuing new leases, renewing existing leases, termination of leases, issuance of Tawtheeq (Municipality) contracts. Attending tenants with their various kind of multiple requests and complaints etc. 2. Work according to...
A leading recruitment firm is seeking a Customer Service Representative with over 10 years of experience in logistics and customer service, preferably in the UAE. The role involves managing import/export operations and ensuring outstanding customer satisfaction. Candidates must have a Bachelor's degree in Management Studies or related field, a Diploma in Export Import Management, and proficiency...
A food and beverage services company located in Dubai is seeking a Customer Service Coordinator to enhance client operations. The role demands strong communication skills, with 3-5 years of experience in customer service or project coordination. Responsibilities include acting as the key contact for inquiries, ensuring internal compliance, and managing documentation. The ideal candidate will...
A prominent Dubai employer seeks a Customer Service Operations Team Leader to oversee day-to-day call center operations, guide a team of customer service agents, and ensure service excellence. The ideal candidate will have leadership experience in customer service, proficiency in CRM platforms, and a strong understanding of call center metrics. This position offers a competitive salary between...