contractual high quality service delivery jobs in UAE

A global leader in financial services is seeking an Engineering Manager in the United Arab Emirates. In this role, you will lead a product engineering team, focusing on team development, product delivery, and process improvement. The ideal candidate has over 3 years of engineering experience and at least 2 years of management experience. You will be responsible for supporting team growth,...

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and...

Responsible for managing end-to-end IT service delivery across multiple accounts ensuring SLA compliance operational excellence and customer satisfaction. Oversee daily operations team performance and service governance in line with ITIL standards. Coordinate with internal teams and vendors to deliver reliable managed services drive process improvements and maintain strong client relationships...

OVERALL PURPOSE OF THE JOB To enable the delivery of white glove service to affluent and high net worth customers of Aspire Lifestyles clients by leading, coordinating, and driving operational solutions. To bring world class experiences to customers through high touch, multi channel and bespoke offerings. OVERVIEW The Head of Service Delivery handles the overall Service Delivery Platform which...

Select how often (in days) to receive an alert: 5,000 cash centers rely on our technology. Service Account Delivery Manager_Algeria based Location: Dubai, AE G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We...

Role Overview We are seeking an experienced Technical Service Delivery Manager (Arabic-speaking) to lead and oversee the end-to-end delivery of IT Managed Services for a prestigious client in the UAE. The ideal candidate must bring a strong technical foundation across Infrastructure Security Service Desk and ITSM combined with excellent client relationship management skills bilingual fluency in...

Infra MS - Service Delivery Manager – Arabic We are seeking an experienced Technical Service Delivery Manager (Arabic-speaking) to lead and oversee the end-to-end delivery of IT Managed Services for a prestigious client in the UAE. The ideal candidate must bring a strong technical foundation across Infrastructure, Security, Service Desk, and ITSM, combined with excellent client relationship...

EDGE Commercial is established to oversee the strategic management of commercial activities across the group, enabling individual entities to concentrate on their core product portfolios. This centralized approach fosters an environment that is conducive to sustainable business growth. Designed to streamline processes and enhance the efficiency of commercial operations, EDGE Commercial plays a...

Senior Quality & Assurance Controller – Catering Services Join to apply for the Senior Quality & Assurance Controller role at KELVIN CATERING SERVICES & FACILITIES MANAGEMENT (EMIRATES) LLC. Key Responsibilities - Establish robust quality and assurance frameworks across all catering operations. - Develop and implement Standard Operating Procedures (SOPs). - Implement and monitor Service Level...

VP of Digital Service Delivery ITSM Excellence • Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates A utility provider in Abu Dhabi seeks a Vice President for Service Delivery to oversee ICT services and ensure high-quality, reliable performance. This role will manage service desk functions, lead incident resolution, and engage with stakeholders to align IT services with business needs. Ideal...

Overview C.H. Robinson is seeking a Manager, Control Towers Operations to join our Robinson Managed Solutions (RMS) 4PL organization in Dubai. This role is part of a newly established team in Dubai which gives you an exciting opportunity to help shape our presence from the start and contribute to building a strong foundation for future growth. In this role, you will lead essential control tower...

Job Description We are seeking a ServiceNow Delivery Manager with deep experience delivering high–quality solutions to complex enterprise customers. This role is responsible for leading cross‑functional teams, building strong client relationships, managing implementation projects and ensuring that ServiceNow services are delivered on time, within scope and budget. Key Responsibilities Service...

C.H. Robinson is seeking a Manager, Control Tower Operations to join our Robinson Managed Solutions (RMS) 4PL organization in Dubai. This role is part of a newly established team in Dubai which gives you an exciting opportunity to help shape our presence from the start and contribute to building a strong foundation for future growth. In this role, you will lead essential control tower operations...

A luxury hospitality brand in the UAE is looking for a Captain - Driver to deliver baked items safely and efficiently. The ideal candidate will have a valid UAE driving license and experience in transporting delicate goods. Responsibilities include maintaining the delivery vehicle, planning routes, and ensuring high-quality customer service. This role offers a competitive salary and several...

Key Responsibilities Service Delivery Management - Oversee the end-to-end delivery of ServiceNow solutions and services, ensuring they are delivered on time, within scope, and within budget. - Manage and lead the ServiceNow delivery team, including developers, administrators, and business analysts. - Ensure adherence to ITIL and other relevant best practices in service management. Client...

Digital Delivery Lead | Al-Futtaim Finance | Financial Services Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

EDGE Commercial is established to oversee the strategic management of commercial activities across the group, enabling individual entities to concentrate on their core product portfolios. This centralized approach fosters an environment that is conducive to sustainable business growth. Designed to streamline processes and enhance the efficiency of commercial operations, EDGE Commercial plays a...

A global leader in financial services is seeking an Engineering Manager in the United Arab Emirates. In this role, you will lead a product engineering team, focusing on team development, product delivery, and process improvement. The ideal candidate has over 3 years of engineering experience and at least 2 years of management experience. You will be responsible for supporting team growth,...

The Senior Service Delivery Manager (SDM) is responsible for ensuring high-quality IT managed services delivery to clients while maintaining SLAs, improving operational efficiency, and driving customer satisfaction. This role involves managing a team of service professionals, optimizing IT service operations, and fostering strong client relationships to ensure the smooth execution of IT managed...

A utility provider in Abu Dhabi is seeking a Vice President for Service Delivery to oversee ICT services and ensure high-quality, reliable performance. This pivotal role focuses on managing service desk functions, leading incident resolution, and engaging with stakeholders to align IT services with business needs. The ideal candidate will have extensive experience in service management and a...